0 Replies Latest reply on Dec 20, 2010 2:05 PM by DavideBarranca

    "... the installer file is damaged" error and AIR

    DavideBarranca Level 1

      Hello,

      PC, Win7, a user reported "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author" error.

      I've read in Adobe Forum here:

       

      http://forums.adobe.com/thread/683426

       

      about an identical error message, and it seemed to be some kind of file corruption;

       

      there:

      http://forums.adobe.com/thread/747139

       

      similar issue. But not the first link nor the second refers specifically to CS extensions - so, assuming that the user has a correct, not corrupted installer file, what could be the problem?

      Thanks in advance,

       

      Davide