3 Replies Latest reply: Dec 21, 2010 7:14 AM by Jeff Bellune RSS

    CS4 Encoder can't find source file

    JR Dungan Community Member

      Hello - I recently deleted a number of temporary files on my C: drive in order to free up space.  I then tried to export from CS4 to Encoder and it now says that it can't find the source file.  I have tried sending the exported file to a number of locations and I get the same response.

       

      I've noticed some people on other threads having a source problem with Encoder.  Mine definitely started after I deleted some files (although I don't remember seeing anything that had an Adobe tag on it).  Before this, it worked perfectly.  I'm hoping to avoid a re-intstall.  Below is a sample error message.  Thanks, Jason

       

       

       

      - Source File: C:\DOCUME~1\Jason\LOCALS~1\Temp\Squares Triangles.prproj
      - Output File: D:\Jason Jason\Squares and Triangles\Recording Dec. 20th\Recordings.mpg
      - Preset Used: Custom
      - Video:
      - Audio:
      - Bitrate:
      - Encoding Time: 01:51:07
      21/12/2010 11:24:38 : Encoding Failed
      -----------------------------------------------------------------------------
      Could not read from the source. Please check if it has moved or been deleted.
      -----------------------------------------------------------------------------

       


      - Source File: C:\DOCUME~1\Jason\LOCALS~1\Temp\Squares Triangles_1.prproj
      - Output File: V:\Squares Triangles\Recordings.mpg
      - Preset Used: Custom
      - Video:
      - Audio:
      - Bitrate:
      - Encoding Time: 01:52:01
      21/12/2010 11:25:33 : Encoding Failed
      -----------------------------------------------------------------------------
      Could not read from the source. Please check if it has moved or been deleted.
      -----------------------------------------------------------------------------