2 Replies Latest reply on Dec 22, 2010 5:26 PM by Bach1492

    Unable to open previously purchased publications

    Bach1492 Level 1

      I got a new computer and tried to open a book I purchased about 5 years ago. With Windows 7 and Adobe Reader 9, I was was notified that I needed to download Adobe Digital Editions. I did so and registered etc., but am not able to open the digital book I previously purchased. I get the following message:


      Adobe DRM Error
      System:  7
      State:  4
      Class:  15
      Code:  31
      Message:  Error on response from server.
      Scroll below or view error.log for more details.
      Your Adobe software could not be activated.
      HTTP error on Adobe DRM Activator request.
      Adobe DRM Activator error.
      Client Code:  31 - HTTP Code:  555
      Fault location:  15
      --- end ---

      How can I access this publication?