0 Replies Latest reply on Dec 26, 2010 6:01 PM by merbuck

    Error Message when trying to open a pdf

    merbuck

      Recently tried opening a downloaded user manual and received the following message:  There was an error opening this document.  There was a problem reading this document (14).

       

      Please note:

      Have installed latest version of reader (10).

      Have tried downloading the file multiple times.

      Have rebooted a number of times.

       

      Note also that I have new (to me) antivirus software - Panda Cloud and recently had major problems with an internet redirect virus (which seem to be fixed ? ? ?)

       

      Any help or direction in what to try next?