2 Replies Latest reply: Dec 27, 2010 8:46 PM by bzens RSS

    Missing MSVCR71.DLL file

    bzens Community Member

      I just installed CS5 Production Premium yesterday. After installation I checked many of the programs to make sure they were working and they were.

      Later in the day, I had the computer check for upgrades, and downloaded those.

      Now, when I boot up OnLocation, it comes up with a couple error messages: "Program can't start because MSVCR71.DLL is missing...Try reinstalling the program..." , and another message that says the "door for drive 'A' is open..." Considering that the 'A' drive doesn't have a door, it is quite baffling.

       

      Should I reinstall that version of OnLocation, or is there a simpler work around to this?

       

      New Version: 5.0.1.018w