12 Replies Latest reply on Dec 28, 2010 4:25 PM by the_wine_snob

    Generic Failure: This type of file is not supported, or the required codec is not installed.

    cpaulswim@yahoo.com

      I am using Photoshop v.5 to edit jpegs. I get the following error when attempting to add imported jpegs into PRE 9:

       

      Generic Failure: This type of file is not supported, or the required codec is not installed.

       

      Where does one go to get the correct codec for Potoshop v.5 edited files to work in PRE 9?