0 Replies Latest reply on Dec 28, 2010 10:04 AM by HorseriderRK

    Error #2038

    HorseriderRK

      I've been trying to download an ebook from netGalley all afternoon and I keep getting error #2038.

       

      I tried it with Firefox first and got this:

       

       

      Sorry, the file you are attempting to open cannot be opened by Digital Editions.

       

       

      So I tried Internet Explorer because my Firefox has been weird about downloads lately and got this message:

       

       

      Suddenly In the Depths of the Forest:

       

      IO Error on Network Request.

       

      Please check your network connection and try again.

       

       

       

      Network Path:

       

      http://acs.firebrandtech.com/packaged-books/74964cc2-fb9e-0afc-a16e-8704f28fc29f.pdf

       

       

       

      Event Detail:

       

      Error #2038

       

      --- end ---

       

      I've tried several times with both browsers and I created an exception on Windows Firefall for ADE with no change. My laptop has Windows Vista.