1 Reply Latest reply on Dec 28, 2010 1:16 PM by Steve Grisetti

    project settings, want to confirm I'm starting off right...

    unbdm

      I'm working through troubleshooting why I can't see my video, but I want to know what settings I should be using.

       

      My video source is a Canan SD4000, 720P .mov file.

       

      I have tried:  AVCHD LITE 720p30 and HDV 720p 30

       

      I've updated all software and drivers, and am searching and reading faq, I just want to make sure I have the right starting point.  I used to tinker with Vegas Video about 7-8 years ago, I was hoping things would be a little more user friendly by now...

       

      Thanks for any recomendations.

      Barry

        • 1. Re: project settings, want to confirm I'm starting off right...
          Steve Grisetti Adobe Community Professional

          Video from this camera is not likely AVCHD, so that setting won't likely work for you. This is just basic still camera video, not DSLR video. Premiere Elements may or may not be able to do anything with it.

           

          Have you ensured that you have the latest version of Quicktime?

           

          Try starting a Premiere Elements project and using one of the settings for Hard Drive Camcorder. If the video works, you're good. If not, it just may not go.

           

          My recommendation, in that case, would be to look to other software to edit it. On a PC, your best bet is Quicktime Pro, which sells for $29 from Apple.com.