This is a question for the field,
I've purchased an epub book from Simon & Shuster. I downloaded ADE onto my PC. I am using Windows XP Professional. When I double-click the shortcut icon on my desktop to open ADE, the app opens and there is a prompt message as follows:
Resume Pending Tasks
One or more downloads are not finished. Do you want to resume pending tasks?
I click "ok".
I get this message box as a result:
Adobe Digital Editions
Error getting license
License server communication problem: E_LIC_NO_DISTRIBUTION_RIGHTS
What does this mean? I remember registering the program when it prompted me to do so using my Adobe ID login.
I dont want to order the book again through another vendor although I was tempted through KOBO. I downloaded the KOBOsetup.exe file, but have not activated it for use since it appears I would have to buy the book again.
Can anyone help me resolve this? I'd like to read my book. I wish it would have just been in PDF format like it's previous edition.
Thanks in advance.
This is a misconfiguration on the S&S servers, you will need to contact them to get a resolution.
Thanks. I did contact them, they finally responded today. They are refunding my money within 30 days is the only resolution they offered. That's cool, I'll get the book from another online ebook seller.