This update, as with previous ones, has had a nasty habit of reverting some users' retail installations back into trial mode. Unfortunately, the only way to fix this is to:
- Deactivate your install (Help > Deactivate within an app; you can opt to leave your serial number on the system)
- Uninstall the app/suite
- Download and run the Adobe CS5 Clean Tool
- Reboot, and run the Clean Tool at least one more time (two or three would be better), followed by another reboot
- Reinstall and update
It's a pain, indeed, but unfortunately, it's the only way to get back up and running.
By the way, you can confirm that you're in trial mode by opening the New Sequence dialog and looking at the number of sequence categories/presets there; if you're limited to things like DV and a few others, you're in trial mode.
there are other threads in the forum that detail exactly
what might have happened regarding the 5.0.3 update for PPro
if you installed the trial version first, did you update with the trial version update
the update causes PPro to revert back to the trial version doesn't support MTS files)
and the only way to fix it is to uninstall, use the clean tool 2-3 times, then reinstall and update...
Due to licenses of various codecs, several formats are not supported in the trial version of Adobe Premiere Pro CS5, limiting some of the features available in the trial. Formats not supported in the trial version include AVC-Intra, AVCHD, Canon XF, HDV, and XDCAM. In addition, sequence presets for RED or DSLR footage are not available in the trial, although RED R3D files are supported. Certain formats, such as MPEG-2, MPEG-2 DVD, and MPEG-2 Blu-ray, cannot be exported from the trial version.
again, there are more detailed threads in the forum about this exact thing
RESPOND BACK POSTING YOUR COMPUTER SPECS
and someone else can further direct you to the solution
i installed via the dvd's so i downloaded the 'dvd' update and not the 'trial' update
i don't recall AE having the issue or SB, just PPRo
Dang, it looks like the "Revert to Trial" on update Bug is back.
Wonder what the root cause of that is?
At least many here know the drill, and can share it with others. Guess that one has to seize ANY "silver-lining," in a storm.
PS - totally OT here, but I gave you attribution for the steps to fix the Win7 FW driver issue, and also attribution to Harm for first bringing it to my attention, in a Tips & Tricks article. Thanks!