8 Replies Latest reply on Jan 11, 2011 9:11 AM by the_wine_snob

    PrE Crashes on AVI frames in Win 7 64-bit not Win XP


      When playing an AVI file, PrE9 (& PrE8 & PrProCS5) crashes ("Adobe Premiere Elements 9 has stopped working...Windows will close the program and notify you if a solution is available" = nil) on my Windows 7 64-bit desktop (AMD Phenom 9500 Quad-Core 2.2GHz, 8 GB RAM, ATI Radeon HD 3200, 1 700GB drive & 3 1000GB drives) but not on my Windows XP laptop (Intel Premium 2GHz, 1GB Ram, ATI Mobility Radeon X300, 1 90GB drive).  The crashes occur at specific frames (e. 00:15:08, 00:22:12, etc.).  I have checked memory, checked & defragmented disks, re-installed PrE9, and updated drivers without resolution.  Is this likely to be a software or a hardware problem?