1 Reply Latest reply on Dec 30, 2010 9:08 AM by George_Johnson

    cannot see data or enter data in pdf forms

    joehamm

      I am an elementary school teacher, and use an application to maintain student information.  I am able to navigate thru the app to select various student data, but when I click to display a students information, a blank PDF form is displayed.  Borders and grids display, but no data is displayed, and I cannot enter any data.  The IT help desk suggested uninstalling the old Adobe Reader, and replacing with 9.4.1, but this did not help.    

        • 1. Re: cannot see data or enter data in pdf forms
          George_Johnson MVP & Adobe Community Professional

          It's really hard to say what's going on without knowing more about the system. It's possible that the program is generating an FDF (Forms Data Format) file and launches it, causing the PDF to load and populate with the data in the FDF. Folks have reported that recent changes to Reader have broken this type of thing. So you may need to go back to an even earlier version, such as 9.2 or 9.3, or somehow contact the developers of the application for help.

           

          Is this something that happens in a web browser?