9 Replies Latest reply on Oct 19, 2011 3:10 PM by Linda Nicholls

    Mac Fireworks Can not Run.  An Internal Error

    JEFFMACE

      I have a two day old iMac with Snow Leopard(OSX 10.6.5)    I just installed a freshly download version of Adobe CS4 Design Premium.  All of the other applications work great except for Fireworks.   The program never loads, I only see the splash screen and then the error pops up that it can not run, an internal error occurred.   It has the updater installed 10.0.4.1.   I don't know what to do..

        • 1. Re: Mac Fireworks Can not Run.  An Internal Error
          Linda Nicholls Level 4

          What kind of error message do you get?

          • 2. Re: Mac Fireworks Can not Run.  An Internal Error
            JEFFMACE Level 1

            It doesn't really give much of an error.  While the splash screen is still visible, it just says "Fireworks can not run.  An internal error occurred."

             

            The Dreamweaver Version 10.0 Build 4117 is also no good.  It tells me "Dreamweaver encountered problems while constructing the menus from the current menus.xml file. Pelase delete the current menus.xml file and rename menus.bak to menus.xml"   I tried to do that and it doesn't help.

             

            I uninstalled CS4 and used the Adobe Cleaner script to help do clear it out and reinstalled.  I get the same exact errors once reinstalled.

             

            I really don't know what to do.  The other apps work just fine.

            • 3. Re: Mac Fireworks Can not Run.  An Internal Error
              JEFFMACE Level 1

              I do get this type of error dump to send to Apple .  Sorry for taking up so much space here on the forum...

              Process:         Adobe Fireworks CS4 [174]

              Path:            /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/Adobe Fireworks CS4

              Identifier:      com.macromedia.fireworks

              Version:         Adobe Fireworks CS4 version "10.0.0.495" (10.0.0)

              Code Type:       X86 (Native)

              Parent Process:  launchd [92]

               

              Date/Time:       2010-12-31 19:50:11.304 -0500

              OS Version:      Mac OS X 10.6.5 (10H574)

              Report Version:  6

               

              Interval Since Last Report:          61862 sec

              Crashes Since Last Report:           3

              Per-App Interval Since Last Report:  386 sec

              Per-App Crashes Since Last Report:   5

              Anonymous UUID:                      2573B182-7C05-4E09-8157-30FC749FB681

               

              Exception Type:  EXC_BAD_ACCESS (SIGBUS)

              Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c

              Crashed Thread:  0  Dispatch queue: com.apple.main-thread

               

              Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

              0   libstdc++.6.dylib             0x9715bf4e std::_Rb_tree_increment(std::_Rb_tree_node_base*) + 36

              1   com.macromedia.fireworks      0x00ee3506 0x1000 + 15607046

              2   com.macromedia.fireworks      0x00ee3534 0x1000 + 15607092

              3   com.macromedia.fireworks      0x00ee3853 0x1000 + 15607891

              4   com.macromedia.fireworks      0x005e70e4 0x1000 + 6185188

              5   com.macromedia.fireworks      0x005e7942 0x1000 + 6187330

              6   com.macromedia.fireworks      0x001f33d7 0x1000 + 2040791

              7   com.macromedia.fireworks      0x001f5076 0x1000 + 2048118

              8   com.macromedia.fireworks      0x00e6d986 0x1000 + 15124870

              9   com.macromedia.fireworks      0x00e6db1f 0x1000 + 15125279

              10  com.macromedia.fireworks      0x00e6dcba 0x1000 + 15125690

              11  com.macromedia.fireworks      0x00e6dd0a 0x1000 + 15125770

              12  com.macromedia.fireworks      0x0017d27b 0x1000 + 1557115

              13  com.macromedia.fireworks      0x0017d2bc 0x1000 + 1557180

              14  com.macromedia.fireworks      0x00e80555 0x1000 + 15201621

              15  com.macromedia.fireworks      0x00e805b2 0x1000 + 15201714

              16  com.macromedia.fireworks      0x001f4ff9 0x1000 + 2047993

              17  com.macromedia.fireworks      0x001f5040 0x1000 + 2048064

              18  com.macromedia.fireworks      0x00e6d986 0x1000 + 15124870

              19  com.macromedia.fireworks      0x00e6db1f 0x1000 + 15125279

              20  com.macromedia.fireworks      0x00e6dcba 0x1000 + 15125690

              21  com.macromedia.fireworks      0x00e6dd0a 0x1000 + 15125770

              22  com.macromedia.fireworks      0x0017d27b 0x1000 + 1557115

              23  com.macromedia.fireworks      0x0017d2bc 0x1000 + 1557180

              24  com.macromedia.fireworks      0x00e80555 0x1000 + 15201621

              25  com.macromedia.fireworks      0x00e805b2 0x1000 + 15201714

              26  com.macromedia.fireworks      0x001f4ff9 0x1000 + 2047993

              27  com.macromedia.fireworks      0x001f5040 0x1000 + 2048064

              28  com.macromedia.fireworks      0x00e6d986 0x1000 + 15124870

              29  com.macromedia.fireworks      0x00e6db1f 0x1000 + 15125279

              30  com.macromedia.fireworks      0x00e6dcba 0x1000 + 15125690

              31  com.macromedia.fireworks      0x00e6dd0a 0x1000 + 15125770

              32  com.macromedia.fireworks      0x0017d27b 0x1000 + 1557115

              33  com.macromedia.fireworks      0x0017d3da 0x1000 + 1557466

              34  com.macromedia.fireworks      0x00e71d87 0x1000 + 15142279

              35  libSystem.B.dylib             0x90cab1ff __cxa_finalize + 208

              36  libSystem.B.dylib             0x90cab114 exit + 33

              37  com.apple.HIServices          0x996cf8bb _GetApplicationDesiresAttention + 0

              38  com.macromedia.fireworks      0x007883b6 0x1000 + 7893942

              39  libPowerPlant2.dylib          0x021f3945 FW_PowerPlant::LCarbonApp::Run() + 49

              40  com.macromedia.fireworks      0x00784386 0x1000 + 7877510

              41  com.macromedia.fireworks      0x000037be 0x1000 + 10174

              42  com.macromedia.fireworks      0x000036d9 0x1000 + 9945

               

              Thread 1:  Dispatch queue: com.apple.libdispatch-manager

              0   libSystem.B.dylib             0x90cb2982 kevent + 10

              1   libSystem.B.dylib             0x90cb309c _dispatch_mgr_invoke + 215

              2   libSystem.B.dylib             0x90cb2559 _dispatch_queue_invoke + 163

              3   libSystem.B.dylib             0x90cb22fe _dispatch_worker_thread2 + 240

              4   libSystem.B.dylib             0x90cb1d81 _pthread_wqthread + 390

              5   libSystem.B.dylib             0x90cb1bc6 start_wqthread + 30

               

              Thread 2:

              0   libSystem.B.dylib             0x90cbee39 syscall + 5

              1   com.apple.OpenTransport       0x0ad45851 CarbonSelectThreadFunc + 257

              2   libSystem.B.dylib             0x90cb985d _pthread_start + 345

              3   libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 3:

              0   libSystem.B.dylib             0x90cba0a6 __semwait_signal + 10

              1   libSystem.B.dylib             0x90cb9d62 _pthread_cond_wait + 1191

              2   libSystem.B.dylib             0x90cbb9f8 pthread_cond_wait$UNIX2003 + 73

              3   com.apple.OpenTransport       0x0ad41d73 CarbonOperationThreadFunc + 203

              4   libSystem.B.dylib             0x90cb985d _pthread_start + 345

              5   libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 4:

              0   libSystem.B.dylib             0x90c8c15a semaphore_timedwait_signal_trap + 10

              1   libSystem.B.dylib             0x90cb9ce5 _pthread_cond_wait + 1066

              2   libSystem.B.dylib             0x90ce8ac8 pthread_cond_timedwait_relative_np + 47

              3   ...ple.CoreServices.CarbonCore 0x940dbecd TSWaitOnConditionTimedRelative + 242

              4   ...ple.CoreServices.CarbonCore 0x940dbc0b TSWaitOnSemaphoreCommon + 511

              5   ...ple.CoreServices.CarbonCore 0x940ffe33 TimerThread + 97

              6   libSystem.B.dylib             0x90cb985d _pthread_start + 345

              7   libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 5:

              0   libSystem.B.dylib             0x90c8c0fa mach_msg_trap + 10

              1   libSystem.B.dylib             0x90c8c867 mach_msg + 68

              2   ...ple.CoreServices.CarbonCore 0x941850d0 YieldToThread + 446

              3   ...ple.CoreServices.CarbonCore 0x941851d3 SetThreadState + 134

              4   ...ple.CoreServices.CarbonCore 0x9418528e SetThreadStateEndCritical + 111

              5   libPowerPlant2.dylib          0x022054e7 FW_PowerPlant::LThread::SemWait(FW_PowerPlant::LSemaphore*, long, QHdr&, unsigned char&) + 119

              6   libPowerPlant2.dylib          0x022043fd FW_PowerPlant::LSemaphore::BlockThread(long) + 61

              7   libPowerPlant2.dylib          0x02204460 FW_PowerPlant::LSemaphore::Wait(long) + 68

              8   libPowerPlant2.dylib          0x0220596c FW_PowerPlant::LThread::Cleanup::Run() + 32

              9   libPowerPlant2.dylib          0x022066ec FW_PowerPlant::LThread::DoEntry(void*) + 30

              10  ...ple.CoreServices.CarbonCore 0x9418585f CooperativeThread + 309

              11  libSystem.B.dylib             0x90cb985d _pthread_start + 345

              12  libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 6:

              0   libSystem.B.dylib             0x90c8c142 semaphore_wait_signal_trap + 10

              1   libSystem.B.dylib             0x90cb9cfc _pthread_cond_wait + 1089

              2   libSystem.B.dylib             0x90d0246f pthread_cond_wait + 48

              3   com.adobe.amt.services        0x204f6552 AMTConditionLock::LockWhenCondition(int) + 46

              4   com.adobe.amt.services        0x204f1995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115

              5   com.adobe.amt.services        0x204f65b0 AMTThread::Worker(void*) + 20

              6   libSystem.B.dylib             0x90cb985d _pthread_start + 345

              7   libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 7:

              0   libSystem.B.dylib             0x90cba0a6 __semwait_signal + 10

              1   libSystem.B.dylib             0x90cb9d62 _pthread_cond_wait + 1191

              2   libSystem.B.dylib             0x90cbb9f8 pthread_cond_wait$UNIX2003 + 73

              3   ...ple.CoreServices.CarbonCore 0x940f051e TSWaitOnCondition + 126

              4   ...ple.CoreServices.CarbonCore 0x940dbea5 TSWaitOnConditionTimedRelative + 202

              5   ...ple.CoreServices.CarbonCore 0x940d7873 MPWaitOnQueue + 250

              6   com.macromedia.fireworks      0x009a83b7 0x1000 + 10122167

              7   ...ple.CoreServices.CarbonCore 0x940bb85a PrivateMPEntryPoint + 68

              8   libSystem.B.dylib             0x90cb985d _pthread_start + 345

              9   libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 8:

              0   libSystem.B.dylib             0x90cba0a6 __semwait_signal + 10

              1   libSystem.B.dylib             0x90cb9d62 _pthread_cond_wait + 1191

              2   libSystem.B.dylib             0x90cbb9f8 pthread_cond_wait$UNIX2003 + 73

              3   ...ple.CoreServices.CarbonCore 0x940f051e TSWaitOnCondition + 126

              4   ...ple.CoreServices.CarbonCore 0x940dbea5 TSWaitOnConditionTimedRelative + 202

              5   ...ple.CoreServices.CarbonCore 0x940d7873 MPWaitOnQueue + 250

              6   AdobeACE                      0x03bd438d 0x3ba3000 + 201613

              7   AdobeACE                      0x03bd3d85 0x3ba3000 + 200069

              8   ...ple.CoreServices.CarbonCore 0x940bb85a PrivateMPEntryPoint + 68

              9   libSystem.B.dylib             0x90cb985d _pthread_start + 345

              10  libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 9:

              0   libSystem.B.dylib             0x90cba0a6 __semwait_signal + 10

              1   libSystem.B.dylib             0x90cb9d62 _pthread_cond_wait + 1191

              2   libSystem.B.dylib             0x90cbb9f8 pthread_cond_wait$UNIX2003 + 73

              3   ...ple.CoreServices.CarbonCore 0x940f051e TSWaitOnCondition + 126

              4   ...ple.CoreServices.CarbonCore 0x940dbea5 TSWaitOnConditionTimedRelative + 202

              5   ...ple.CoreServices.CarbonCore 0x940d7873 MPWaitOnQueue + 250

              6   AdobeACE                      0x03bd438d 0x3ba3000 + 201613

              7   AdobeACE                      0x03bd3d85 0x3ba3000 + 200069

              8   ...ple.CoreServices.CarbonCore 0x940bb85a PrivateMPEntryPoint + 68

              9   libSystem.B.dylib             0x90cb985d _pthread_start + 345

              10  libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 10:

              0   libSystem.B.dylib             0x90cba0a6 __semwait_signal + 10

              1   libSystem.B.dylib             0x90cb9d62 _pthread_cond_wait + 1191

              2   libSystem.B.dylib             0x90cbb9f8 pthread_cond_wait$UNIX2003 + 73

              3   ...ple.CoreServices.CarbonCore 0x940f051e TSWaitOnCondition + 126

              4   ...ple.CoreServices.CarbonCore 0x940dbea5 TSWaitOnConditionTimedRelative + 202

              5   ...ple.CoreServices.CarbonCore 0x940d7873 MPWaitOnQueue + 250

              6   AdobeACE                      0x03bd438d 0x3ba3000 + 201613

              7   AdobeACE                      0x03bd3d85 0x3ba3000 + 200069

              8   ...ple.CoreServices.CarbonCore 0x940bb85a PrivateMPEntryPoint + 68

              9   libSystem.B.dylib             0x90cb985d _pthread_start + 345

              10  libSystem.B.dylib             0x90cb96e2 thread_start + 34

               

              Thread 0 crashed with X86 Thread State (32-bit):

                eax: 0x00000000  ebx: 0x00000001  ecx: 0x0a850002  edx: 0x0a850002

                edi: 0x0a857ed0  esi: 0x0a859c20  ebp: 0xbfffe968  esp: 0xbfffe968

                 ss: 0x0000001f  efl: 0x00010246  eip: 0x9715bf4e   cs: 0x00000017

                 ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

                cr2: 0x0000000c

               

              Binary Images:

                  0x1000 -  0x1382fdf +com.macromedia.fireworks Adobe Fireworks CS4 version "10.0.0.495" (10.0.0) <7F543F6E-FB5A-4B57-8061-65703B7FE4BD> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/Adobe Fireworks CS4

              0x1dcd000 -  0x1e9ffe7 +AdobeAXEDOMCore ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore

              0x1f53000 -  0x1fb6027 +com.adobe.PlugPlug 1.0.0.71 (1.0.0.71) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug

              0x2017000 -  0x2034fef +libCurl.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/libCurl.dylib

              0x203c000 -  0x2056fea +libChar16.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/libChar16.dylib

              0x2061000 -  0x2083fc0 +libCoreTypes.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/MacOS/libCoreTypes.dylib

              0x209a000 -  0x20a1ffc  com.apple.carbonframeworktemplate 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/NetIO.framework/Versions/A/NetIO

              0x20b1000 -  0x20b5fff +Dioxide.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/Dioxide.dylib

              0x20c1000 -  0x20c8ffd +libfwutility.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/libfwutility.dylib

              0x20d2000 -  0x2122fc7 +com.macromedia.javascript Javascript version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/Javascript.framework/Versions/A/Javascript

              0x2137000 -  0x2144fff +com.macromedia.moa Moa version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/Moa.framework/Versions/A/Moa

              0x2151000 -  0x2158fff +com.macromedia.morefiles MoreFiles version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/MoreFiles.framework/Versions/A/MoreFiles

              0x215f000 -  0x224bfef +libPowerPlant2.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/libPowerPlant2.dylib

              0x23f1000 -  0x241bffc +SiteShare.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/SiteShare.dylib

              0x2452000 -  0x2459fe3 +com.macromedia.testframework 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/uwchar.framework/Versions/A/uwchar

              0x245e000 -  0x2462ffc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

              0x2468000 -  0x2484fd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport

              0x248f000 -  0x24a8fff +libgiff.dylib ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/libgiff.dylib

              0x24b5000 -  0x24d3fe7 +com.macromedia.png LibPNG version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/LibPNG.framework/Versions/A/LibPNG

              0x24db000 -  0x24e9feb +com.macromedia.zlib ZLib version 1.0 (1.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/ZLib.framework/Versions/A/ZLib

              0x24ee000 -  0x29ecfc3 +AdobeOwlCanvas ??? (???) <874635A0-B4F1-4387-8728-9C795AB8E905> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas

              0x2b35000 -  0x2b46ffb +LogTransport2 ??? (???) <835B7B84-5A67-370B-AB39-8E448AA81FA0> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/LogTransport2.framework/Versions/A/LogTransport2

              0x2b50000 -  0x2b7fff7 +com.adobe.headlights.LogSessionFramework ??? (2.0.0.06112008) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession

              0x2ba7000 -  0x2d5dff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <CB2EC3BF-6771-4DAB-BF29-6775FB6F9608> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib

              0x2d94000 -  0x2f8efcf +AdobeOwl ??? (???) <75FF96D2-B036-4FF2-8738-033320CE25C2> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl

              0x3009000 -  0x3099fc3 +WRServices ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices

              0x321b000 -  0x32f0fdd +FileInfo ??? (???) <72E78CD5-408E-477E-AA47-2571017DC2F9> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo

              0x3321000 -  0x3345ff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t

              0x3358000 -  0x3372fff +AdobeBIB ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB

              0x337d000 -  0x33ddfc7 +AdobeXMP ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP

              0x33ec000 -  0x3a07fd7 +AdobeAGM ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

              0x3ba3000 -  0x3cb0fff +AdobeACE ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

              0x3cce000 -  0x3f6afcf +AdobeCoolType ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType

              0x3ff5000 -  0x4016ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils

              0x4023000 -  0x4063fef +AdobeARE ??? (???) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE

              0x406d000 -  0x4437fef +AdobeMPS ??? (???) <277E01A3-CAC3-4FA9-A591-4BC0A5BC125A> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS

              0x44c6000 -  0x4abefdf +AdobePDFL ??? (???) <7C5A530C-740F-4598-8BA2-6AFF51FD2CA2> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL

              0x4c02000 -  0x5922fff +com.adobe.psl AdobePSL 11.0.0.1656 (11.0.0.1656) <A87566A2-8B8D-45B7-98FF-5396A77649C8> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL

              0x5c56000 -  0x5cd2fef +AdobeScCore 3.7.0 (compatibility 3.7.0) <17A0DA14-E4D4-42B0-81B4-B75E4CB2DD8C> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore

              0x5d28000 -  0x5e10fdf +AdobePDFPort ??? (???) <09C649C4-29D4-4CC6-A22A-BFFD4F751169> /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort

              0x5e55000 -  0x5ee22cb +libicucnv.dylib.36.0 36.0.0 (compatibility 36.0.0) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0

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              0x95e02000 - 0x95e10ff7  com.apple.opengl 1.6.11 (1.6.11) <286D1BC4-4CD8-3CD4-F723-5C196FE15FE0> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

              0x95e11000 - 0x95ea3fe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore

              0x96292000 - 0x96295ff7  libCoreVMClient.dylib ??? (???) <1F738E81-BB71-32C5-F1E9-C1302F71021C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

              0x96296000 - 0x96299fe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

              0x9629a000 - 0x962a3ff7  com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

              0x962a4000 - 0x962e1ff7  com.apple.CoreMedia 0.484.20 (484.20) <105DDB24-E45F-5473-99E1-B09FDEAE4500> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia

              0x96309000 - 0x96437fe7  com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

              0x96438000 - 0x9643cff7  libGIF.dylib ??? (???) <DA5758A4-71B0-DD6E-7402-B7FB15387569> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib

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              0x96596000 - 0x965dcff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib

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              0x96765000 - 0x967d4ff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib

              0x967d5000 - 0x96870ff7  com.apple.ApplicationServices.ATS 4.4 (???) <ECB16606-4DF8-4AFB-C91D-F7947C26040F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS

              0x96871000 - 0x96871ff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

              0x96872000 - 0x9692bfe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib

              0x9692c000 - 0x9692cff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib

              0x96988000 - 0x969ecffb  com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering

              0x969ed000 - 0x96a11ff7  libJPEG.dylib ??? (???) <46AF3A0F-2B8D-87B9-62D4-0905678A64DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib

              0x96a12000 - 0x96bcbfeb  com.apple.ImageIO.framework 3.0.4 (3.0.4) <C145139E-24C4-5A3D-B17C-809D528354B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO

              0x96bcc000 - 0x96bd0ff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

              0x96c9f000 - 0x96d7afeb  com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv

              0x96d7b000 - 0x9709ffef  com.apple.HIToolbox 1.6.3 (???) <0A5F56E2-9AF3-728D-70AE-429522AEAD8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox

              0x9714f000 - 0x971b9fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

              0x976da000 - 0x97727feb  com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <8B819445-BDC3-74BD-4A7B-D650E511F0BF> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer

              0x9772e000 - 0x9774dff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

              0x9776e000 - 0x9776eff7  com.apple.Carbon 150 (152) <B7AA34BE-057A-4A6B-A535-792AC1015F8E> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

              0x977de000 - 0x978bcfef  com.apple.QuickTimeMPEG4.component 7.6.6 (1756) <D01DEFB0-625A-798D-2091-5012C778951D> /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4

              0x978e9000 - 0x9792cff7  com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices

              0x98566000 - 0x98567ff7  com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

              0x98608000 - 0x98608ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

              0x986b3000 - 0x986f5ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib

              0x986f6000 - 0x98700fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound

              0x98701000 - 0x988dcff3  libType1Scaler.dylib ??? (???) <A7AB841A-3F40-E0B8-ADDD-44014C7287C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib

              0x988dd000 - 0x988eeff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis

              0x988ef000 - 0x988f2ff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <B624AACE-991B-0FFA-2482-E69970576CE1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib

              0x988f3000 - 0x9896efff  com.apple.AppleVAFramework 4.10.12 (4.10.12) <89C4EBE2-FE27-3160-0BD1-D0C2ED5F3605> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

              0x9896f000 - 0x98976ff7  com.apple.agl 3.0.12 (AGL-3.0.12) <53FFD667-5E3E-4140-6A4B-0D283269DC6D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

              0x98977000 - 0x98982ff7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <CB2510BD-A5B3-9D90-5917-C73F6ECAC913> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib

              0x989dc000 - 0x989f7ff7  libPng.dylib ??? (???) <E14178E0-B92D-94EA-DACB-04F346D7534C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib

              0x98a39000 - 0x98a3dff7  libGFXShared.dylib ??? (???) <C3A805C4-C0E5-B300-430A-7E811395CB8E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

              0x98a3e000 - 0x98a7bff7  com.apple.SystemConfiguration 1.10.5 (1.10.2) <362DF639-6E5F-9371-9B99-81C581A8EE41> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

              0x98cb6000 - 0x98ce8fe3  libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib

              0x98e4c000 - 0x98fcefe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib

              0x98fcf000 - 0x990d0fe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib

              0x990dc000 - 0x9912cff7  com.apple.framework.familycontrols 2.0.1 (2010) <9F2045F3-DAC5-D976-F47E-27C58F80585D> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls

              0x9913c000 - 0x9914cff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib

              0x991c9000 - 0x992a6ff7  com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage

              0x996a2000 - 0x996a4ff7  com.apple.QuickTimeH264.component 7.6.6 (1756) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264

              0x996a5000 - 0x996f6ff7  com.apple.HIServices 1.8.1 (???) <51BDD848-32A5-2425-BE07-BD037A89630A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices

              0x996f7000 - 0x9978ffe7  edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

              0x99790000 - 0x9990bfe7  com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

              0x9990c000 - 0x9991eff7  com.apple.MultitouchSupport.framework 207.10 (207.10) <E1A6F663-570B-CE54-0F8A-BBCCDECE3B42> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t

              0xb0000000 - 0xb0006ff8  com.apple.carbonframeworktemplate 1.3 (1.3.11) /Applications/Adobe Fireworks CS4/Adobe Fireworks CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient

              0xba300000 - 0xba301fe7  libCyrillicConverter.dylib 49.0.0 (compatibility 1.0.0) <917C387A-1F4E-F72C-514D-862CF11A822C> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

              0xba500000 - 0xba501ff7  libGreekConverter.dylib 49.0.0 (compatibility 1.0.0) <AA1231CD-A969-83A5-E1EA-EABBF5F2F0EC> /System/Library/CoreServices/Encodings/libGreekConverter.dylib

              0xba900000 - 0xba916ff7  libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

              0xbab00000 - 0xbab21fe7  libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

              0xbb500000 - 0xbb500ff7  libThaiConverter.dylib 49.0.0 (compatibility 1.0.0) <F867783A-58D2-3D05-2F4A-D0CD94D3F627> /System/Library/CoreServices/Encodings/libThaiConverter.dylib

              0xeab00000 - 0xeab10fe7  libConverter.dylib 169.1.0 (compatibility 1.0.0) <116CF161-A391-45BC-81B5-0954C87C8ABB> /System/Library/Printers/Libraries/libConverter.dylib

              0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib

               

              Model: iMac11,3, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.2 GHz, 8 GB, SMC 1.59f2

              Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB

              Memory Module: global_name

              AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5

              Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports

              Network Service: AirPort, AirPort, en1

              Serial ATA Device: WDC WD1001FALS-40Y6A0, 931.51 GB

              Serial ATA Device: OPTIARC DVD RW AD-5680H

              USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000

              USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd110000

              USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000

              USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000

              USB Device: Microsoft® 2.4GHz Transceiver V1.0, 0x045e  (Microsoft Corporation), 0x071d, 0xfa140000

              USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000

              USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000

              USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa120000

              • 4. Re: Mac Fireworks Can not Run.  An Internal Error
                Linda Nicholls Level 4

                Actually you couldn't have downloaded the CS4 version. CS5 is the only one availabe for download from Adobe as far as I know.

                le

                • 5. Re: Mac Fireworks Can not Run.  An Internal Error
                  JEFFMACE Level 1

                  Yes, I am still able to download CS4 because I purchased it online at adobe.com.  I just log into my account and go to my purchased products.  It allows me to download the whole 4 - 5 gb  file there.

                  • 6. Re: Mac Fireworks Can not Run.  An Internal Error
                    JEFFMACE Level 1

                    Wow, just had the worst tech support call in the history of tech support calls.  The guy on the phone didn't want to help me at all.  How do you expect people to want to keep purchasing your products.  He said to use the CS4 Fireworks updater on a CS5 fireworks install.   That sure didn't work.  Worst thing I ever heard in my life.  Very sad

                    • 7. Re: Mac Fireworks Can not Run.  An Internal Error
                      JEFFMACE Level 1

                      Quick update:

                       

                      I created a second account on my iMac.  Logged out of my main account and then into the new account.  Fireworks (and Acrobat)  both work fine under this account, so it seems to be some kind of user account issue..  Anyone have any suggestions for this?

                      • 8. Re: Mac Fireworks Can not Run.  An Internal Error
                        mlanoue Level 1

                        I just got the same error and saw elsewhere it was related to fonts. Yesterday I moved a lot of fonts into the Adobe folder. I am not even sure which ones I moved but I suspect that is it.

                        • 9. Re: Mac Fireworks Can not Run.  An Internal Error
                          Linda Nicholls Level 4

                          It looks like you might need to test for bad fonts with your font manager software.