I just started using AE CS4 version 220.127.116.11 on my Alienware computer with 12 GB of RAM. I have an ATI Radeon HD 5700 graphics card.
I have a 4 layer comp that is doing a parallax effect. When all of the layers are on and I scrub, it's fine. But when I turn off one of the layers to scrub again, I get an error message saying "ATI Radeon has crashed but has recovered" When I click on that bubble it goes away but then AE freezes up and I have to close it through task manager.
Any idea what the problem might be?
Thanks - Deaf Guy
As in 99.9999% of the cases - a "bad" driver. Now in your case this mustn't mean the driver is actualyl flakey, but since your card wasn't around at the time of CS4, it may simply not be compatible. Try another driver version or experiment with the settings. Otherwise simply turn off OpenGL in the prefs, you won't miss anything.
Thank you for your help.