About 1 month before I upgraded from Adobe 9.4.1, I was having problems with "some" of my documents coming in without the toolbar; up until then EVERTHING came through in PDF that was PDF (i.e., toolbar was there, able to type forms that were PDF, etc.). On many PDF documents, I get a overlay at the bottom right corner with options to enlarge/reduce the image in screen only. No print or page up/down options. Not all of my PDF documents would come through that way however - very confusing. Thought maybe at first it was the website I was receiving documents from. So I uninstalled that version & downloaded Reader X. I still have the same problem. I went to the preferences & unchecked the "read only" option on internet & it doesn't seem to help. I have downloaded documents before that were PDF formatted and now Reader X won't open them - error message: "There was an error opening this document. The file is damaged and cannot be repaired." I have saved those files to my Picasa 3 picture files and can view the picture okay, but not the instructions that went with the file. Any suggestions please.