5 Replies Latest reply on May 5, 2013 11:27 PM by Winman Software

    Adobe Reader X fails to open PDF files on FTP server

    hughmcmaster

      Happy New Year everyone!

      I have recently installed Adobe Reader X onto both Windows XP SP3 and Windows 7 Professional 64-bit computers.  PDF files open fine from local hard disks, and http locations.  However, I am having trouble opening PDF files on an FTP server.  After double-clicking on the file, the Adobe 'grey' background loads, and nothing else.  The blue progress bar does not appear at all.

       

      I can confirm this happening on both Windows XP SP3 and Windows 7, in IE8, Firefox 3.6, and in Windows Explorer.

       

      If I download the files from the server, they open fine.

       

      Does anyone have any ideas about this issue?

       

      Message was edited by: dasjournal - Extra information added.