5 Replies Latest reply: Apr 29, 2011 8:35 PM by pwillener RSS

    Webpage won't recognize flash player version

    Shado_Dncr Community Member

      I have several websites I visit where the page tells me that I need to download the latest version.  I do that but it still won't work.  I've tried cleaning out my cookies cache, temp internet files, turning off my Norton Internet Security 2010 (v17.8.0.5) and reinstalling flash, etc.  So far nothing works.  I'm the only user on this computer and also the Administrator.  I don't use any other browsers besides IE.  Google Chrome was installed once when it was coupled to an update for a program I updated but has been uninstalled.  I don't know how to determine when and what blocked Shockwave the 9 times indicated (see below)

       

      OS:  Vista Home Premium, v. 6, SP2, 64-bit

      IE8 (32-bit version)

       

      Add-on Info

      Shockwave Flash Object (enabled) - v10.1.102.64
      Use count:              56270
      Block count:            9
      File:                   Flash10l.ocx
      Under More Information:  "You have approved this add-on to run on the following websites:  * (in the box) and "allow on all sites" is greyed out.

      In C:\Windows\SysWOW64\Macromed\Flash -  the files/folders listed are:

      FlashPlayer Trust (folder w/ file "rpconverter.cfg" file dated 10/22/10 but folder dated 11/29/09)
      Flash10l.ocx      (dated 1/1/11)

      FlashInstall.txt      (dated 1/1/11)

      FlashUtil10l_ActiveX.dll      (dated 1/1/11)

      FlashUtil10l_ActiveX.exe      (dated 1/1/11)

      install.txt      (dated 6/8/10)

       

      Shockwave ActiveX Control (enabled) - v11.5.8.612
      Use count:              11
      Block count:            0
      File:                   SwDir.dll
      Under More Information:  "You have approved this add-on to run on the following websites:  * (in the box) and "allow on all sites" is greyed out.

      In C:\Windows\SysWOW64\Adobe\Director - the files are:

      M5drvr32.exe

      M5if32.dll

      np32dsw.dll

      SwDir.dll

      SWDNLD.exe

       

      Any help would be appreciated.