21 Replies Latest reply on Sep 4, 2011 8:50 AM by the_wine_snob

    Generic Failure: This file type is not supported, or the required codec is not installed.

    OnHold2Long

      I captued video from a JVC Mini DV camcorder through the "Get Media" from "DV Camcorder" in PRE9.

      This created AVI files.

      When I now try to import the AVI files created by PRE9 under "Get Media" from "Files and Folders" I get a Generic Failure message.

      "This file type is not supported, or the required codec is not installed."

      The AVI files do play using Window Media Player.

       

      How can an AVI file generated by PRE9 not be a supported file type?

       

      My end goal is to play these files through WD TV Live Plus, which is also triggering a similar not supported file type message.