3 Replies Latest reply on Jan 4, 2011 11:17 AM by Jim Lester

    "Error returning borrowed item" error message

    3reddogs3

      Rather than just allowing a library book that I had finished reading to expire, I selected the book in ADE and chose the "Return" option.  After a few seconds I received the following error message:

       

      Error returning borrowed item Server communication problem: E_ADEPT_IO

       

      I added "digitaleditions.exe" as an allowed program in my VIPRE anti-virus/firewall software but that didn't resolve the problem.  To confirm that the problem was, indeed, with my firewall, I totally disabled my firewall protection and I was then able to return my library book. (Obviously, I immediately reinstated my firewall protection )   Disabling my firewall every time I want to return a library book isn't a great option for me.  Anyone know what specifically I need to "allow" in my firewall options to avoid this error?