hey all good to know thers no real support from the product support. anyways i recently updated from reader 7.0 to reader x can't find it in my menu.It is in add/remove program list but it will not let me uninstall it . I'm not that comp literate but the easy things like updates/installs and uninstalls are pretty easy except for this i've even tried a system restore back to the day b-4 i did this update (dec.8 2010) and now the system restore shuts down b4 completed . p.s. the only reason i even did this is cause i needed to dl some stuff off my sons school website ( i liked it when they killed a couple trees) now i can't even use the old 7.0 any suggestions?