0 Replies Latest reply on Jan 4, 2011 5:04 PM by hollietwilson

    it wont recognize my ereader?


      My sister and I have both been given an literati ereader for christmas.  I was blessed enough to have no issues but unfortunally she has not had the same luck. ADE has not (willnot?) recognize her ereader.  I am looking for suggestions to contiune what I have completed.


      I have uninstalled/reinstalled ADE (along with deleting the registration keys) and reset the reader with no luck.

      I have tried to sync the reader through the kobo application and open ADE with no luck


      I have plugged in the reader then opened ADE with no luck


      I have checked and made sure date/time are correct....


      I just don't know what else to do.  I have started from scratch so many times and nothing has channged. The computer recognizes that the reader is plugged in but not the program.  I feel like I have missed something but I don't know what. Can anyone help????



      Thank you in advance!