When I export my HTML Help project to Word using RoboHelp 5
the export generates a multitude of (xe mergeformat) tags.
Importing the Word doc back into RoboHelp 5 is seamless: my books
and topics are maintained. This does not happen when I use the
trial version of RoboHelp 6. The xe mergeformat tags are not
created and when I import back into Word, the result is a bit of a
mess. I called Adobe support and the support person was kind enough
to test this for me. When she exported to Word using RoboHelp 6 the
Word document included all the xe mergeformat tags. We walked
through the steps she used to export to Word and they were
identical to the steps I had completed. We came to the conclusion
that the trial version of RoboHelp 6 did not completely support the
export to Word and back to RoboHelp 6 functionality. Can this be
true? Has anyone else encountered this problem? The ability to
export to Word from RoboHelp and import Word back in to RoboHelp is
vital to our process.
Thanks for your help!