According to a Google search, this file corruption is related to Adobe Bridge and the professional Creative Suite.
Do you have any professional Adobe software on your machine(s)?
In any event, you should do some basic maintenance on these machines, as there are a number of reports of this file corrupting on Windows machines.
In my books and in the FAQs to the right of this forum I recommend some regular maintenance.
Thanks Steve. I checked that article and I already do everything on all machines in your article except #4 of weekly and #1 of monthly. I have read your articles over time and have always found them informative. I've also gone to your website for information.
I do not have Adobe Bridge or Creative software. How do I correct all three machines so that it will write to a DVD? How do I get that file back?
I recommend you contact Adobe Tech Support.
The odds of all three computers having the same corruption seems pretty odd. There must be more going on than we can trouble-shoot on this forum.
It could be related, for instance, to your virus software. (I recommend only Avast! and Windows Security Essentials in my books.) Or some other software conflict that all three share.
- Check that you have not placed a stop marker at the end of your project timeline
- Try with a Verbatim brand DVD blank
Insanity is hereditary, you get it from your children
Thanks Steve. I do have Windows Security Essentials and Webroot, which had been highly recommended by several techs including Best Buy, Cnet, and I've seen it on other forums. I will be contacting Adobe as you suggested but was wondering about Avast. I noticed it was free and was wondering if something that is free can really be that good or do I need to spring for the higher versions?
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The free edition of Avast! is every bit as good as anything you might pay for, Bizzie.
Avast!, like most companies, makes it big money on selling things to corporations. It's personal edition is a give-away.
Wow! Thanks Steve. I've been shelling out a lot of money to have webroot on our 5 computers. You just saved me a lot of money as the renewal is coming up this year.
Update: Contacted Adobe Support. Since it was PE 7 and 8, they were going to charge $30 to assist but the tech suggested I purchase PE 9 so that I would get free support. I purchased PE 9 for $60, installed it and was able to burn a disc. Problem solved but I'll still never know why it happened in the first place. For those interested in PE 9, there are a lot of changes in this version including the location of the commands. It'll take me some getting use to since I could edit on PE 7 in my sleep.
Thanks for your help!
Great news. For the price of 2 calls, you got the updated program, and it works!
I understand the moving and placement issues. I thought that Adobe had a good layout and GUI with PrE 3.0, and I have been trying to catch up, ever since.
Now, that same Steve Grisetti, who worked with you on this, has written some excellent books, and the latest is on PrE 9. That would be a great place to start.