4 Replies Latest reply on Jan 6, 2011 7:11 AM by CBGtechwriter

    Problems when client uploads my project to their server

    CBGtechwriter

      Hi,

       

      I don't know if anyone can help me with this or not, as my client won't upgrade from version 5 of Robohelp.

       

      I work from my home office on my laptop, documenting my client's software. When I create/update files and publish, I publish the project to a new folder so it's "clean" and there are NO old files in it. However, when I zip it up and send it to my client, he uploads it to the server and sees only the old files. He's accusing me of not doing my work up to standard, and I'm pulling my hair out. I went over the published files and the project in a web browser to make sure it was clean and all the links worked before sending it.

       

      What is happening between my laptop and his server, that he only sees old stuff?

       

      Thanks!