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1. Re: Contribute needs to remove the administrative settings
Hello, exactly this happened to me too today.
My administrator didn't move the website but when I start to connect my Contribute CS4 it asks me at the very end if I want to remove the administrative settings, etc.
But I am not sure what to do, as well my Administrator not either.
It works on other PCs, but not on the new one.
Did you find out a solution meanwhile for that?
Sorry to border, but I am in Tokyo and almost nobody can help me here!
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2. Re: Contribute needs to remove the administrative settings
Hmm. I need an answer to this as well. Did you receive any answers?
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3. Re: Contribute needs to remove the administrative settings
Dominic_Michael1
Jan 26, 2012 10:16 PM
This happens because you have moved to site to new host, the host name and the IP address will differ from the one saved in the cthubxxxxx.csi file inside _mm folder in the site. Or the IP address is not static and got changed.
Solution 1: Click Yes (All the adminitrative settings will be removed). And Administer the site again, create new roles and configure the role settings accordingly.
Solution 2: If you have access to the server, Open the cthubxxxxx.csi file inside _mm folder of your site and replace the old hostname and IP address with newer one. Then reconnect.
Hope this solves your problem.
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4. Re: Contribute needs to remove the administrative settings
I didn't move my site to a new host, it just wrote it and I don't know why.
In my case I asked for a setup key from the administrator which I used
when I set up contribute.
I clicked on the attachment from my administrator with the key and the
rest was done by itself and I was again connected.
Hope this helps...