1 Reply Latest reply on Jan 7, 2011 10:02 AM by Jim Lester

    Previously purchased books get error message with new Adobe ID account.

    jay_tee88

      When trying to download previously purchased books to new Sony Reader with new Adobe ID, get error message: "Download failed. Content has already been licensed to another user." Also, existing books in Reader library get error message: "This computer is not authorized to preview this eBook." How can I get these books to be downloadable/viewable on new Adobe ID?