1 Reply Latest reply on Jan 7, 2011 10:02 AM by Jim Lester

    Previously purchased books get error message with new Adobe ID account.


      When trying to download previously purchased books to new Sony Reader with new Adobe ID, get error message: "Download failed. Content has already been licensed to another user." Also, existing books in Reader library get error message: "This computer is not authorized to preview this eBook." How can I get these books to be downloadable/viewable on new Adobe ID?