My website keeps crashing whenever I try to connect through contribute. The host admin says that when I try to connect Contribute is running port scans, this causes their server to block my IP and subsequently crashes my website.
I connect using SFTP. How can I change the settings to avoid this happening?
The host says that port 22 should be used.
Under preferences, FTP proxy, FTP proxy port is listed as 21. Is this the problem?
Thanks in advance for any help.
Can you provide the server log files?