10 Replies Latest reply on Feb 8, 2011 3:45 AM by John (SLS Publicity)

    Problem Upgrading to Premiere 5.0.3

    gzabolocky Level 1

      After some questions I posted on an earlier Premiere-version forum about HD editing, I decided to go all out and put together a new eding computer, Intel I7-950 CPU, 24 Gig of Ram using Windows 7 Ultimate 64-bit and then going for "Gold" by purchasing Adobe's CS5 Master Collection.  I noticed right away that Adobe has an update to upgrade to Premiere 5.0.3, so I downloaded the file, unzipped it, and tried to install it on my brand new system, only to "hang" after several seconds into the install.  Now when I try to install it again, I get a message saying "Some items were not able to install" with the only option to "Quit" the upgrade.  Also, the title label still indicates the version is 5.0.0.  Has anyone else experienced this problem?  Is it because I'm trying to upgrade it to a Master Collection and will only work if I purchased and installed Premiere by itself?  Any suggestions as to how I can get the upgrade to install properly?