11 Replies Latest reply on Jan 11, 2011 12:30 PM by blackbird316

    Premiere 9 elements on mac - mp4 issue

    blackbird316

      Good evening.

       

      I've just imported a MP4 video straight from my sony exr1 camera (HD video) and I always get the error: "Unable to load movie - The selected file cannot be played because your system does not have the required compressor/decompressor(codec) installed" when I try playing the video.

       

      I already installed every codec I can think of or find on google but still the same message appears...

       

      I'm running premiere elements on Macbook Pro with Snow Leopard.

       

      Can anyone help please?