11 Replies Latest reply on Jan 11, 2011 12:30 PM by blackbird316

    Premiere 9 elements on mac - mp4 issue


      Good evening.


      I've just imported a MP4 video straight from my sony exr1 camera (HD video) and I always get the error: "Unable to load movie - The selected file cannot be played because your system does not have the required compressor/decompressor(codec) installed" when I try playing the video.


      I already installed every codec I can think of or find on google but still the same message appears...


      I'm running premiere elements on Macbook Pro with Snow Leopard.


      Can anyone help please?