I received a pdf and was asked to put in pages numbers in a header. When trying to open the Header & Footer dialog box, I received an error:
an error was encountered while retrieving page content
The document displays on screen without issue and a random selection of pages prints as expected. I thought a preflight PDF analysis may be able to help find potential problems, but for some reason it does not run after choosing the option and pressing Analyze. I tried running preflight with other documents created at various times an either got nothing* -- the same as for my current document-- or an error message:
Argument Profile ID 00000000 is wrong: attempt to get object using an invalid ID
So, any help for my two apparent issues?
1. What can be done about my document requiring headers; is there something very wrong with it?
2. What is the issue with how I am running preflight?
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My information:
Windows XP (up to date)
Office 2010 (up to date)
Acrobat X (up to date)
For the document, in the Document Properties > Descriptions, the PDF Producer is listed as AFPL Ghostscript 8.53
*Found out that I was not selecting preflight options correctly. Oops! Still interested in info regarding the error message.
Message was edited by: Anna Nmty