0 Replies Latest reply on Jan 13, 2011 2:20 PM by silvergrrl

    Adobe Reader X:Recurring issues with print and save requiring reinstalls

    silvergrrl

      One of our staff has recurring issues with PDF print, view, save.  These issue are temporarily resolved by re-installing the Reader from the Adobe website.  No error messages are displayed - the functions just cease to work.  In the most recent iteration of the issue a document attached to an email could be saved (right mouse click, save as) within the email program but not within the Reader itself. 

       

      It appears that Reader is getting corrupted - but by what?  This individual does a lot of downloading of web published PDFs - a possible source but one I can't confirm. 

       

      Information on a permanent resolution or known cause would be greatly appreciated.