Why not the extra line at the bottom? That's the one that works.
Create a new project with just a few topics that have the problem. Send it as per the Contact page on my site and I will tell you what happens in RoboHelp 9. I could test one of my projects but would not assure you what would happen with your projects.
See www.grainge.org for RoboHelp and Authoring tips
I have hundreds of popups. I'd have to go through the entire project and check every single popup. I can do that but was trying to avoid it. I will get the project built and sent to you today. Thank you.
The short answer appears to be: no, that wasn't fixed. I also have thousands of popups and had to, with RH8, put in two hard lines at the bottom of each popup to avoid them getting cut off in a browser.
With RH9, it's even more peculiar: I need to keep those two hard lines to avoid getting the bottom of the auto-sizing popups from getting cut off in RH9's "eyeglass" viewer (which wasn't the case in RH8). But, when displaying the popups in IE8, it does not matter if the popup has no extra lines, one extra line, or two extra lines--each popup in IE8 has about an inch of space (at my monitor resolution) at the bottom. Every single one, regardless of extra lines or not.
I'm still investigating the issue, but...I may just toss my hands up and focus on Solitaire or something else productive...<G>
I installed RH9 today and it appeared to have fixed the problem. Then the PM sent it back to me and said they found
2 popups that were getting cut off. They looked fine on my end. I have no idea why they were chopped off for her. I viewed them in RH and in the Webhelp output.
Anyway, I just had to add lines to those two popups and now all is well.
I do see what you are talking about with the extra space though. I noticed all of my popups had a lot of space at the bottom of them.
Anyway, for now my problem is solved. And upgrading to RH 9 was so easy, it was scary!
Yep, it can be scary...<G>
Glad to hear your issue is resolved, and that you validated my observation about the additional bottom spacing in the popups. In the "eyeglass" viewer in RH9, are your popups (without extra lines) looking OK? If so, I may have some trash code in mine I'll need to track down...
Can you please share any sample project where you are facing issues with pop-up.You can upload the project on acrobat.com site and send the share URL to my email id firstname.lastname@example.org
Adobe RoboHelp Team
I just checked some of my popups in the eyeglass viewer and some of them look chopped off but when I look at the compiled webhelp, it's
fine. Very frustrating but at least it wasn't the other way around! Hope this helps.
Praful, I do have a sample project that I can upload to you. Will do so today. Thanks.
Thanks: exact same issue with my project.
Thanks, Peter -- I'd also sent Praful an email explaining that (and how to get the thing compiled...<G>).