Have upgraded from Elements 8 to 9.When I import m2ts clips there is NO sound when I play
the clip. There is also no soundwave on the timeline (only the video part). All other formats are ok (avi, MPEG2 etc.)
The same clips worked in Elem8 with sound.
Tried it in XP and Win7 - same problem.
I do not recall exactly what was posted, in the way of links, in that thread, but the two things to look into are the activation of all of the various modules in PrE 9 - happens normally over the Internet, as each module is used for the first time. This activation usually happens transparently, and in a few moments.
Also, when one Imports a file into PrE, that has Audio, there is a Conforming process, that must be allowed to complete. One should not begin to edit, until thie process is done. This ARTICLE will give you more background, and details.