I recenty putchase premiere elements 9 (with serial number) and it crashes, not only the progran but it makes my computer crashing (new start).
I'm running the program under win 7 64 bits with a Athlon II X4 640 and 4GB RAM.
I thought at the begining that the problem was due to CPU overheat but I checked the temp before the last PC-crash and it was about at 45°C, so that cannot be the reason for the computer to crash.
It already happened twice this week during replay of assembled videos coming from my camera (panasonic DMC-FX37).
The computer doesn't have any problem with other programs (incl. games).
I updated the program to the latest version proposed by Adobe (ie. 9.0.1 I think).
Does anybody else have that kind of issue with PE9 ? Is there any solution (like running the program in compatibility mode) ?
Thanks in advance for your help.
We see Windows 7 64 bit and AMD mentioned often in issues posted to this forum, esco.
It may be best to contact Adobe Tech Support and see if they can walk you through your challenges.
Hi Steve and many thanks for your quick answer.
I will try to contact adobe tech support but I'm quite worried when I read that win 7 64bits + AMD + PE9 lead to problems for many users.
I really hope that a solution exists.