I have Adobe Premiere Elements 8 and it works just fine on my desktop. I've installed it on my laptop now and it doesn't seem to be working. When I try to create a new project, nothing appears. When I try to load a previous project it says "Projects created with Adobe Premiere Pro and Adobe Premiere Elements are not compatible." (I only have ever used Premiere elements & mind you, these "previous projects" contain nothing, because they're just the failed attempts at creating new projects but with nothing actually happening after I get passed the point of naming the new project)
Any ideas on how I can fix this?
The suggestions I've found through searching & such haven't helped.
I tried deleting all previous files, uninstalling, reinstalling, just letting it sit and see if something eventually happens, deleted the adobe premiere prefs file, etc...
Here are my specs:
Model: HP Pavilion dv6 Notebook PC
Processor: AMD Phenom(tm) II N830 Triple-Core Processor 2.10 GHz
Installed memory (RAM): 4.00 GB (3.74 GB usable)
System type: 64-bit Operating System
I was actually able to get it to load a new project ONCE-- but then I exited it because I needed it to be widescreen instead of standard. With the exception of that one time, I haven't had any luck getting it to do anything.
Is it only your desktop it has been previously installed on? I ask because I think you can only install it on a maximum of two machines. If so you may have a licensing issue requiring you to deactivate one.
More likely though it is out-of-date drivers and/or the state of your laptop. The following basics are well proven to solve many, many problems with PRE:
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.9 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
And post back here with the necessary information about your laptop described here: Got a Problem? How to Get Started
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