Could you please try turning off reader X protected mode and check if you continue to see the problem?
You could turn off protected mode using following steps:
1. Launch Reader X and select Edit->Preferences...
2. Select General from left navigation
3. Under application startup uncheck "Enable Protected Mode at Startup"
Note: You should switch "ON" protected mode after verifying the problem. Purpose of Reader X Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.
I tried disabling protection mode (and restarted Reader X) and the document printed out correctly. I then re-enabled protection mode (and restarted Reader X) and it still printed correctly. I'm not sure why it's suddently working. I did not reboot my computer (though I did hibernate it) so it should have worked the same. Unfortunately I didn't test print before disabling proection mode so I don't know what it would have done in that case.
On a side note, I'll mention that opening the print window as well as the whole printing process is very, very slow whether protection is enabled or not. Reader uses a lot of CPU time and it can take upwards of 15 seconds to start printing a 2 page document. Not sure why that is. Once printing starts, it's quick.
This isn't really a fix but I have noticed the same thing on a few stations around here. I was able to reproduce several times by closing the PDF file before it was finished printing. This shouldn't be an issue I know...but it is. After you hit print close the PDF and the pages will be a jumbled mess of letters and numbers. Leave the PDF open for the entire print job and it should come out fine.
Don't know if this works for every station but it does on the few I have tested.
Over the years I have had this problem many times, on and off with various versions of Adobe Reader. It is intermittent. It can sometimes be helped by saving the file to disc then reading it in again (when reading files from the net, for example) but not always. It happens on many types of printer (Canon, Xerox, HP, Brother).
Reader XI appears not to have a "Protected Mode" option. I tried disabling the "Enable Hardware Rendering" and got a good copy, but since the problem is intermittent I do not know if it is a fix or not.
As it certainly happened some years ago, I doubt that in that version of the reader that there was a protected mode (but I don't know).
It is a bug which would be really wonderful to have fixed.
Wombat Systems wrote:
Reader XI appears not to have a "Protected Mode" option.
It does, but it's not in the 'General' tab, but under 'Security (Enhanced)'.