4 Replies Latest reply: Jan 23, 2011 2:50 PM by Harm Millaard RSS

    System Report Question

    Soshman Community Member

      A lot of times when i have a question people ask for a certain type of report that lists pages of information about

      my Computer

       

      I need to run one for another forum post here

       

      I am having a serious brain fart from too much time editing

      and cannot remember this report ...nor how to do it

       

      at least if i get it figured out here i know i will only have to look at my

      posts to find it again.

       

      Help Please!

       

      Thanks

       

      Sosh

        • 1. Re: System Report Question
          John T Smith CommunityMVP

          This message thread http://forums.adobe.com/thread/459220?tstart=0 includes a link to the WIKI troubleshooting guide

           

          There is a list of questions at the end of that guide... in the FINALLY section

          • 2. Re: System Report Question
            Soshman Community Member

            Thanks!

             

            The DXDIAG is what i remembered and was looking for.

             

            Found some other good stuff they as well

             

             

             

            Are there any visual aids for seeing how your GPU is working/Processing?

             

             

            Thanks again John!

             

             

            Sosh

            • 3. Re: System Report Question
              Soshman Community Member

              OK maybe DXDIAG was not what i am looking for

               

              Let me be as specific as i can be.

               

               

              In the past whenever i have had certain software/hardware issues with CS5,APE, APP, APS , VEGAS, SeriousMagic etc.

               

              The techs would ask me to run a report or something that would be this huge list that i would copy into the forum post.

              It seemed to have every bit of hardware and software information about my computer on it

              And it seemed to go on forever

               

               

              Does anyone know what it is i am talking about?

               

              And can they please tell me how to do it again with my current computer.

               

              Thanks!

              • 4. Re: System Report Question
                Harm Millaard CommunityMVP

                Go to the Overview tab, press it and then on the right hand side you see Help Resources. Click the down arrow and select "Get Help Quickly". That will show you what kind of info is required, especially in the second part of that post.