5 Replies Latest reply: Jan 24, 2011 6:56 PM by Bobby_Johnson_ RSS

    How to create a response file for Acrobat 9 Pro?

    RogerIMC

      I with to collect data from a PDF form made with LiveCycle Designer. The instruction say-

       

      1. After a user submits a form, open the returned form.
      2. In the Add Completed Form To Responses File dialog box, select one of the following:

       

       

      I am totally baffled as to where the Add Completed From to Responses File dialog box is. I cannot find such a thing.

       

      It is my understanding that once the dialog box found there are options, including creating a new response file. But, I can't find the box (and neither can my associates).

       

      Any help in this matter would be greatly appreciated.

       

      Many thanks in advance.

        • 1. Re: How to create a response file for Acrobat 9 Pro?
          GKaiseril ACP/MVPs

          In Acrobat 9 Help look under 'Collecting and managing form data' and the other topics under this heading. It is in the "Forms" chapter.

           

           

           

          Collecting and managing form data

           

          When you distribute a form, Acrobat automatically creates a PDF Portfolio for collecting the data submitted by users. By default, this file is saved in the same folder as the original form and is named

           

           

          filename_responses. You can use this file to compile returned forms.

           

          Collect user data

           

           

          1 After a user submits a form, open the returned form.

          2 In the Add Completed Form To Responses File dialog box, select one of the following:

           

          Add To An Existing Responses File

           

          Compiles the data in the response file that was created when you used the Distribute Form wizard to send out the form. (If necessary, click Browse and locate the response file.)

           

          Create A New Responses File

           

          Creates a new response file, using the name and location you specify.

          The response file opens after you click OK. Each returned form added to the response file appears as a component file of a PDF Portfolio.

           

          Compile form data

           

           

          1 In Acrobat, choose Forms > Compile Returned Forms.

           

           

          2 In the Compile Data dialog box, do one of the following to select a PDF response file:

           

           

          Click Browse, and then locate and select the response file.

           

          Type the path to the response file.

           

           

           

          3 Click Add File, and navigate to the returned form.

           

           

           

          4 Repeat the previous step as many times as necessary to add more returned forms.

           

          After you click OK, the data from the selected forms is added to the response file. Each returned form appears as a component file of a PDF Portfolio.

           

          Add user data to an existing response file

           

           

           

          1 In Acrobat, open the response file.

           

           

           

          2 In the left navigation panel, click Add.

           

           

           

          3 In the Add Returned Forms dialog box, click Add File. Then locate and select the returned forms, and click Open.

           

           

           

          4 Repeat the previous step to add any returned forms in other folders. When finished, click OK.

           

          When you finish, each added PDF form appears as a component file of the PDF Portfolio.

           

          Export user data from a response file

           

          Use this process to save all the entries in a PDF Portfolio response file to a spreadsheet or XML file.

           

           

          1 In Acrobat, open the response file and select the data to export

           

           

          2 In the left navigation panel, click Export.

           

           

           

          3 In the Select Folder To Save File dialog box, specify a name, location, and file format (CSV or XML) for the form data, and click Save.

           

           

          • 2. Re: How to create a response file for Acrobat 9 Pro?
            RogerIMC

            We have attempted to follow the steps. However, I may not have been specific enough.  Here are the steps as noted in Help (bold and Italics are mine):

             

            1. After a user submits a form, open the returned form.
            2. In the Add Completed Form To Responses File dialog box, select one of the following:
              Add To An Existing Responses File
              Compiles the data in the response file that was created when you used the Distribute Form wizard to send out the form. (If necessary, click Browse and locate the response file.)
              Create A New Responses File
              Creates a new response file, using the name and location you specify.

            The response file opens after you click OK. Each returned form added to the response file appears as a component file of a PDF Portfolio.

             

             

            Where exactly on the Acrobat user interface is the "Add Completed Form To Responses File dialog box?" We cannot find this dialog box, and the help section does not specify the location.

             

            Is it on a tool bar?  Is it on the Menu bar? Are we crazy here (a possibility) and just don't see it?

             

            Thanks!

            • 3. Re: How to create a response file for Acrobat 9 Pro?
              George_Johnson ACP/MVPs

              When a distributed form that has been returned to you is opened in Acrobat, it should pop-up a dialog that has that text. See below:

               

              AddToResponses.png

               

              So it is not something you access via the Acrobat UI. Rather, it is something presented to you when you open a returned form.

              • 4. Re: How to create a response file for Acrobat 9 Pro?
                RogerIMC

                Excellent!! This means that we are not crazy! It was a close shave. I suspect we have a problem elsewhere then.

                 

                Your screenshot was very helpful.

                 

                Thank you.

                 

                Now we will work on why the box does not pop up.

                 

                Thanks again.

                • 5. Re: How to create a response file for Acrobat 9 Pro?
                  Bobby_Johnson_ Community Member

                  The above screen shot was from Acrobat not from Livecycle Designer.