3 Replies Latest reply on Jan 25, 2011 3:53 AM by RoboColum(n)

    Why is there an error message while opening my CHM under Windows XP?

    J. Hennicke


      I´m using Windows 7, RoboHelp 8 and generate CHM files to be integrated into our software or to be downloaded from our website.

      I upload the compiled file to our server, then other persons can downoad it to their local disk which runs under WIndows XP. This was done by one person - she double clicks on the CHM, the window opens, shows the TOC but on the content side appears the message "the navigation to the website (failed?)".


      Maybe you have an idea how to solve that problem? We are having cutsomers using mainly XP, therefore it should be working....


      Thx so far