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Usually when folks get the blank screen, they have forgotten to include all files. Specifically the file named standard.js. Without this file the browser cannot present the content.
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Thanks, Rick! Unfortunately, the standard.js file is there. In fact, I've compared all the files to ones that my colleague has posted and there doesn't seem to be anything missing.
For about one second, you can see the "file loading" message, but it disappears and there's just a black screen.
What is the version of Flash Player in your machine and other machines in which content is not playing?
This you know by opening the URL - http://www.adobe.com/software/flash/about/ on the machine and on the browser you are trying to load the html ( published from CP).
Please check this on both your machine as well as the machine on the network and let us know the versions.
Here's my version of flash: 10,1,102,64. It's the same on the other machines.
Do you have a text animation in your project? If so, can you please remove the text animation and re-publish your project and check if it is accessible from the network location. If it works, please do the following:
1. Install CP5 patch from here: http://kb2.adobe.com/cps/881/cpsid_88142.html
2. Relaunch Captivate, Open your project, include the text animation
3. Republish your project and verify if it works from the network location.
Please let me know the results.
That seems to have solved the problem.
Thank you so much for your help!