0 Replies Latest reply: Feb 1, 2011 10:28 AM by RGracia RSS

    InDesign CS5 Crashes on PDF Export if Suitcase Fusion 3 Auto Activation is on

    RGracia Community Member

      I just started having a problem after upgrading  from SF2 to 3 and using InDesign CS5. My exports to PDF were all  crashing as soon as the PDF creation background process started. I tried  all kinds of tests and troubleshooting to figure out what was causing  the problem as it was sudden and erratic. 

      Then I noticed that all the documents crashing were using fonts I  had activated with SF 3, so I created a new document with a simple  system font and it exported OK. Then a font installed activated  permanently via SF and still would crash.

      I closed SF and reopen InDesign with a document using the SF  permanently activated fonts, still would crash. It wasn't until I turned  off SF3 Auto Activation in Preferences that the crashing ceased. I can  now have SF3 open, activate fonts and see them in InDesign and export  successfully without crash as long as that preference is unchecked.  

      This should be fixed in the next updated I hope as I like the auto activation feature.

       

      Just posted as well on Extensis Forums:

       

      http://forums.extensis.com/jforum/posts/list/3533.page