1 Reply Latest reply on Feb 2, 2011 3:56 AM by nealeh

    Installing PE9

    MoMo001

      I encountered the following error when installing Premiere Elements 9:

       

      "The installation process has encountered an error while installing Shared Technologies"

       

      Can someone helps?

       

      Lawrence Neo

        • 1. Re: Installing PE9
          nealeh Level 5

          That often means one of two things:

           

          • You have other Adobe software running background processes (e.g. Adobe Bridge is a common culprit). Identify these in the Processes tab of the Task Manager and end them. If you have other Adobe applications running, close them.
          • You are installing from the incorrect DVD - either trying to install the Mac version on  a PC or vice-versa. Or you are trying to install from the Additional Content DVD before installing the Application.

           

          Cheers,
          --
          Neale
          Insanity is hereditary, you get it from your children