Need exact versions of... everything
Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?tstart=0
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section at the troubleshooting link
Thank you, Glenn- I did not know about the Cleaner Tool but that seems to have fixed the problem!
Thank you for your reply- I think I have solved the problem, but I appreciate your input.
Glad you got it up and running.