3 Replies Latest reply on May 18, 2011 11:40 AM by Frustrated in AZ

    I cannot get my Augen e-reader to open adobe digital books.  Any suggestions?

    frustrated in BRF

      The reader shows the books as being downloaded: however, they will not open.  I also have not been able to activate the DRM on th e-reader, so this is very likely the biggest problem.  I haven't been able to get any reliable support from anyone.  Augen says my computer is not registered with Adobe, but I cannot tell if it is or not.  I have tried to deactivate Adobe Digital Reader, but have had no luck with Cont. Shift, D.  Does anyone have any suggestions?