1 Reply Latest reply on Feb 8, 2011 12:29 PM by AbhigyanModi

    Cannot open in Protected Mode - Not McAfee

    Normanddeon

      We just installed Adobe Reader X. Many were getting the "cannot open in protected mode" so we applied the McAfee hotfix 613017 and added ACRORD32.EXE to the buffer overfolow exclusion as recommended.  It works on most.  Bust some still get the popup that it cannot open in protected mode.  I removed McAfee completely and we still get the error.  Is there a way to debug Reader X so I can foind out what is stopping it from going in protected mode?