3 Replies Latest reply on Feb 8, 2011 6:34 PM by MTSTUNER

    Problems with viewing RAW files and cannot update to ACR 5.7

    Maximilian Jamieson

      Hi

       

      I purchased a canon 7D today, then went to take some pictures and came home to find my RAW files are not readable by Bridge or Photoshop. I have done some research and it seems that the solution would be to update. I did this. However, two of my five updates failed to install, one of which is ACR 5.7. I then looked into this and have found the best option is to manual install, but this is confusing me as the directories is says to use do not exist on my mac. I don't know what to do, can anyone help? I just want to be able to view my files in Bridge and edit in ACR and photoshop!!!!!

       

      Thanks.