12 Replies Latest reply on Feb 15, 2011 8:12 AM by Obst_Landesarchiv

    Automatic update from 10.0.0 to 10.0.1 ends with error 1603

    Obst_Landesarchiv

      - System: Windows XP Professional SP3

       

      - "Automatically install updates" is set

       

      - logged in as local administrator

       

      - the update download works, the installation ends with error 1603 ("fatal installation error" or something, in German)

       

      - about 80 machines here, all failing

       

      What's wrong with the update?

        • 1. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
          Ankit_Jain Adobe Employee

          Hi,

           

          This is really strange. Can you please let me know the OS installed on the systems. Also, it would be great if you could post the contents of the file AdobeARM.log present in the temp folder. You can access the same by typing in "%temp%" in the Run dialog. This would help us in identifying the reason behind this issue.

           

          Thanks

          Ankit

          • 2. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
            PankhriS Level 2

            Appears strange to me as well , How have you installed your base version of 10.0. Is your Reader installed via an AIP or may be on non-default drive or may be a substituted drive or encrypted disk. What is  name of the drive where you are installing it. Does it contain double byte characters or any special characters? I am assuming that your reader installed is in German language because the error is in German.

             

            You can also create MSI log and pass it on to me(can meesage me).

            You can create MSI log by creating the registry :

             

            [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\]
            "Logging"="voicewarmupx"

             

            Run the update after adding the registry and then access the logs it by clicking on the Start button and choose “Run…”, then type %temp% and choose OK. Pick the last file which begins with MSI....log.

            • 3. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
              LeoAdobeX Adobe Employee

              If you installed Reader X using AIP, you will need to turn off auto mode for now and push the updates (10.0.1 Patches)

              using deplyment tools.

              • 4. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                Obst_Landesarchiv Level 1

                The OS is, as written, Windows XP Professional SP3. This is the AdobeARM.log:

                 

                [2011-01-26 20:37:02] Adobe ARM 1.4.7.0 logging started.
                [2011-01-26 20:37:02] Command Line:
                [2011-01-26 20:37:02] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-01-26 20:37:02] ProductName: Adobe Reader X - Deutsch
                [2011-01-26 20:37:02] ProductVersion: 10.0.0
                [2011-01-26 20:37:02] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-01-26 20:37:02] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-01-26 20:37:02] Found preference AUTO_ALL.
                [2011-01-26 20:37:02] Time elapsed is less than time limit - exiting ARM.
                [2011-01-26 20:37:02]    Error Code: 1203

                 

                [2011-01-26 20:37:02] ARM returns ERROR_SUCCESS
                [2011-01-26 20:37:02] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-09 17:11:58] Adobe ARM 1.4.7.0 logging started.
                [2011-02-09 17:11:58] Command Line:
                [2011-02-09 17:11:59] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-09 17:11:59] ProductName: Adobe Reader X - Deutsch
                [2011-02-09 17:11:59] ProductVersion: 10.0.0
                [2011-02-09 17:11:59] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-09 17:11:59] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-09 17:11:59] Found preference AUTO_ALL.
                [2011-02-09 17:12:03] ArmUpdate record found.
                [2011-02-09 17:12:03] Newer version ARM Update is not available.
                [2011-02-09 17:12:03] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 17:12:24] InstallProductMsp...
                [2011-02-09 17:12:24]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 17:12:24]    args -
                [2011-02-09 17:13:10] Installation error code:
                [2011-02-09 17:13:10]    Error Code: 1603

                 

                [2011-02-09 17:13:10] Error Code: 1603

                 

                [2011-02-09 17:13:10] ** Setting Error Condition:
                [2011-02-09 17:13:10]    Error Code: 1500

                 

                [2011-02-09 17:13:10] Error Code: 122

                 

                [2011-02-09 17:14:54] User exited
                [2011-02-09 17:14:54] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-09 17:14:54]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-09 17:14:54] ARM returns ERROR_SUCCESS
                [2011-02-09 17:14:54] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-09 18:15:50] Adobe ARM 1.4.7.0 logging started.
                [2011-02-09 18:15:50] Command Line:
                [2011-02-09 18:15:50] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-09 18:15:50] ProductName: Adobe Reader X - Deutsch
                [2011-02-09 18:15:50] ProductVersion: 10.0.0
                [2011-02-09 18:15:50] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-09 18:15:50] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-09 18:15:50] Found preference AUTO_ALL.
                [2011-02-09 18:16:12] ArmUpdate record found.
                [2011-02-09 18:16:12] Newer version ARM Update is not available.
                [2011-02-09 18:16:12] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 18:16:13] InstallProductMsp...
                [2011-02-09 18:16:13]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 18:16:13]    args -
                [2011-02-09 18:16:52] Installation error code:
                [2011-02-09 18:16:52]    Error Code: 1603

                 

                [2011-02-09 18:16:52] Error Code: 1603

                 

                [2011-02-09 18:16:52] ** Setting Error Condition:
                [2011-02-09 18:16:52]    Error Code: 1500

                 

                [2011-02-09 18:16:52] Error Code: 122

                 

                [2011-02-09 18:17:52] User exited
                [2011-02-09 18:17:52] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-09 18:17:52]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-09 18:17:52] ARM returns ERROR_SUCCESS
                [2011-02-09 18:17:52] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-09 18:18:01] Adobe ARM 1.4.7.0 logging started.
                [2011-02-09 18:18:01] Command Line: /PRODUCT:Reader /VERSION:10.0 /MODE:1
                [2011-02-09 18:18:01] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-09 18:18:01] ProductName: Adobe Reader X - Deutsch
                [2011-02-09 18:18:01] ProductVersion: 10.0.0
                [2011-02-09 18:18:01] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-09 18:18:01] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-09 18:18:02] Found preference AUTO_ALL.
                [2011-02-09 18:18:02] ArmUpdate record found.
                [2011-02-09 18:18:02] Newer version ARM Update is not available.
                [2011-02-09 18:18:02] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 18:18:17] InstallProductMsp...
                [2011-02-09 18:18:17]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 18:18:17]    args -
                [2011-02-09 18:18:42] Installer besitzt keine ausreichenden Berechtigungen, um diese Datei zu verändern: C:\ Programme\Adobe\Reader 10.0\Reader\plug_ins\SaveAsRTF.api.
                [2011-02-09 18:18:42] ** Setting Error Condition:
                [2011-02-09 18:18:42]    Error Code: 1500

                 

                [2011-02-09 18:18:45] Installation error code:
                [2011-02-09 18:18:45]    Error Code: 1603

                 

                [2011-02-09 18:18:45] Error Code: 1603

                 

                [2011-02-09 18:19:55] User exited
                [2011-02-09 18:19:55] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-09 18:19:55]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-09 18:19:55] ARM returns ERROR_SUCCESS
                [2011-02-09 18:19:55] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-09 18:20:03] Adobe ARM 1.4.7.0 logging started.
                [2011-02-09 18:20:03] Command Line: /PRODUCT:Reader /VERSION:10.0 /MODE:1
                [2011-02-09 18:20:03] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-09 18:20:03] ProductName: Adobe Reader X - Deutsch
                [2011-02-09 18:20:03] ProductVersion: 10.0.0
                [2011-02-09 18:20:03] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-09 18:20:03] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-09 18:20:03] Found preference AUTO_ALL.
                [2011-02-09 18:20:03] ArmUpdate record found.
                [2011-02-09 18:20:03] Newer version ARM Update is not available.
                [2011-02-09 18:20:03] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 18:20:09] InstallProductMsp...
                [2011-02-09 18:20:09]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 18:20:09]    args -
                [2011-02-09 18:20:33] Installer besitzt keine ausreichenden Berechtigungen, um diese Datei zu verändern: C:\ Programme\Adobe\Reader 10.0\Reader\plug_ins\PDDom.api.
                [2011-02-09 18:20:33] ** Setting Error Condition:
                [2011-02-09 18:20:33]    Error Code: 1500

                 

                [2011-02-09 18:20:36] Installation error code:
                [2011-02-09 18:20:36]    Error Code: 1603

                 

                [2011-02-09 18:20:36] Error Code: 1603

                 

                [2011-02-09 18:22:39] User exited
                [2011-02-09 18:22:39] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-09 18:22:39]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-09 18:22:39] ARM returns ERROR_SUCCESS
                [2011-02-09 18:22:39] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-09 18:23:54] Adobe ARM 1.4.7.0 logging started.
                [2011-02-09 18:23:54] Command Line: /PRODUCT:Reader /VERSION:10.0 /MODE:1
                [2011-02-09 18:23:54] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-09 18:23:54] ProductName: Adobe Reader X - Deutsch
                [2011-02-09 18:23:54] ProductVersion: 10.0.0
                [2011-02-09 18:23:54] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-09 18:23:54] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-09 18:23:54] Found preference AUTO_ALL.
                [2011-02-09 18:23:55] ArmUpdate record found.
                [2011-02-09 18:23:55] Newer version ARM Update is not available.
                [2011-02-09 18:23:55] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 18:23:58] InstallProductMsp...
                [2011-02-09 18:23:58]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-09 18:23:58]    args -
                [2011-02-09 18:24:21] Installer besitzt keine ausreichenden Berechtigungen, um diese Datei zu verändern: C:\ Programme\Adobe\Reader 10.0\Reader\plug_ins\Search.api.
                [2011-02-09 18:24:21] ** Setting Error Condition:
                [2011-02-09 18:24:21]    Error Code: 1500

                 

                [2011-02-09 18:24:24] Installation error code:
                [2011-02-09 18:24:24]    Error Code: 1603

                 

                [2011-02-09 18:24:24] Error Code: 1603

                 

                [2011-02-09 18:24:32] User exited
                [2011-02-09 18:24:32] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-09 18:24:32]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-09 18:24:32] ARM returns ERROR_SUCCESS
                [2011-02-09 18:24:32] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-14 10:27:46] Adobe ARM 1.4.7.0 logging started.
                [2011-02-14 10:27:46] Command Line:
                [2011-02-14 10:27:46] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-14 10:27:46] ProductName: Adobe Reader X - Deutsch
                [2011-02-14 10:27:46] ProductVersion: 10.0.0
                [2011-02-14 10:27:46] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-14 10:27:46] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-14 10:27:46] Found preference AUTO_ALL.
                [2011-02-14 10:28:09] ArmUpdate record found.
                [2011-02-14 10:28:09] Newer version ARM Update is not available.
                [2011-02-14 10:28:09] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-14 10:28:10] InstallProductMsp...
                [2011-02-14 10:28:10]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-14 10:28:10]    args -
                [2011-02-14 10:28:41] Installation error code:
                [2011-02-14 10:28:41]    Error Code: 1603

                 

                [2011-02-14 10:28:41] Error Code: 1603

                 

                [2011-02-14 10:28:41] ** Setting Error Condition:
                [2011-02-14 10:28:41]    Error Code: 1500

                 

                [2011-02-14 10:28:41] Error Code: 122

                 

                [2011-02-14 10:31:20] User exited
                [2011-02-14 10:31:20] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-14 10:31:20]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-14 10:31:20] ARM returns ERROR_SUCCESS
                [2011-02-14 10:31:20] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-14 10:56:57] Adobe ARM 1.4.7.0 logging started.
                [2011-02-14 10:56:57] Command Line:
                [2011-02-14 10:56:57] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-14 10:56:57] ProductName: Adobe Reader X - Deutsch
                [2011-02-14 10:56:57] ProductVersion: 10.0.0
                [2011-02-14 10:56:57] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-14 10:56:57] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-14 10:56:57] Found preference AUTO_ALL.
                [2011-02-14 10:57:01] ArmUpdate record found.
                [2011-02-14 10:57:01] Newer version ARM Update is not available.
                [2011-02-14 10:57:01] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-14 10:57:01] InstallProductMsp...
                [2011-02-14 10:57:01]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-14 10:57:01]    args -
                [2011-02-14 10:57:31] Installation error code:
                [2011-02-14 10:57:31]    Error Code: 1603

                 

                [2011-02-14 10:57:31] Error Code: 1603

                 

                [2011-02-14 10:57:31] ** Setting Error Condition:
                [2011-02-14 10:57:31]    Error Code: 1500

                 

                [2011-02-14 10:57:31] Error Code: 122

                 

                [2011-02-14 10:57:35] User exited
                [2011-02-14 10:57:35] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-14 10:57:35]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-14 10:57:35] ARM returns ERROR_SUCCESS
                [2011-02-14 10:57:35] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-14 14:57:08] Adobe ARM 1.4.7.0 logging started.
                [2011-02-14 14:57:08] Command Line:
                [2011-02-14 14:57:08] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-14 14:57:08] ProductName: Adobe Reader X - Deutsch
                [2011-02-14 14:57:08] ProductVersion: 10.0.0
                [2011-02-14 14:57:08] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-14 14:57:08] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-14 14:57:08] Found preference AUTO_ALL.
                [2011-02-14 14:57:11] ArmUpdate record found.
                [2011-02-14 14:57:11] Newer version ARM Update is not available.
                [2011-02-14 14:57:11] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-14 14:57:12] InstallProductMsp...
                [2011-02-14 14:57:12]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-14 14:57:12]    args -
                [2011-02-14 14:57:41] Installation error code:
                [2011-02-14 14:57:41]    Error Code: 1603

                 

                [2011-02-14 14:57:41] Error Code: 1603

                 

                [2011-02-14 14:57:41] ** Setting Error Condition:
                [2011-02-14 14:57:41]    Error Code: 1500

                 

                [2011-02-14 14:57:41] Error Code: 122

                 

                [2011-02-14 14:57:51] User exited
                [2011-02-14 14:57:51] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-14 14:57:51]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-14 14:57:51] ARM returns ERROR_SUCCESS
                [2011-02-14 14:57:51] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-14 15:01:12] Adobe ARM 1.4.7.0 logging started.
                [2011-02-14 15:01:12] Command Line:
                [2011-02-14 15:01:12] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-14 15:01:12] ProductName: Adobe Reader X - Deutsch
                [2011-02-14 15:01:12] ProductVersion: 10.0.0
                [2011-02-14 15:01:12] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-14 15:01:12] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-14 15:01:12] Found preference AUTO_ALL.
                [2011-02-14 15:01:14] ArmUpdate record found.
                [2011-02-14 15:01:14] Newer version ARM Update is not available.
                [2011-02-14 15:01:14] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-14 15:01:15] InstallProductMsp...
                [2011-02-14 15:01:15]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-14 15:01:15]    args -
                [2011-02-14 15:01:42] Installation error code:
                [2011-02-14 15:01:42]    Error Code: 1603

                 

                [2011-02-14 15:01:42] Error Code: 1603

                 

                [2011-02-14 15:01:42] ** Setting Error Condition:
                [2011-02-14 15:01:42]    Error Code: 1500

                 

                [2011-02-14 15:01:42] Error Code: 122

                 

                [2011-02-14 15:01:46] User exited
                [2011-02-14 15:01:46] C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\
                [2011-02-14 15:01:46]    GetLastError(): 145 - Das Verzeichnis ist nicht leer.

                 

                [2011-02-14 15:01:46] ARM returns ERROR_SUCCESS
                [2011-02-14 15:01:46] Adobe ARM 1.4.7.0 logging finished.

                 

                 

                 

                [2011-02-15 09:43:31] Adobe ARM 1.4.7.0 logging started.
                [2011-02-15 09:43:31] Command Line:
                [2011-02-15 09:43:31] ProductCode: {AC76BA86-7AD7-1031-7B44-AA0000000001}
                [2011-02-15 09:43:31] ProductName: Adobe Reader X - Deutsch
                [2011-02-15 09:43:31] ProductVersion: 10.0.0
                [2011-02-15 09:43:31] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\10.0
                [2011-02-15 09:43:31] ProductInstallDir: C:\Programme\Adobe\Reader 10.0\
                [2011-02-15 09:43:32] Found preference AUTO_ALL.
                [2011-02-15 09:43:49] ArmUpdate record found.
                [2011-02-15 09:43:49] Newer version ARM Update is not available.
                [2011-02-15 09:43:49] New file object: AdbeRdrUpd1001_Tier1.msp
                [2011-02-15 09:43:49] InstallProductMsp...
                [2011-02-15 09:43:49]    file - C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                [2011-02-15 09:43:49]    args -
                [2011-02-15 09:44:28] Installation error code:
                [2011-02-15 09:44:28]    Error Code: 1603

                 

                [2011-02-15 09:44:28] Error Code: 1603

                 

                [2011-02-15 09:44:28] ** Setting Error Condition:
                [2011-02-15 09:44:28]    Error Code: 1500

                 

                [2011-02-15 09:44:28] Error Code: 122

                • 5. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                  vonhew

                  I Have ten Computers and 1 Network and 3 Labtops all have gone down because 10X reader PLEASE PICK UP YOUR GAME ADOBE AND FIT IT NOW PLEASE!

                   

                   

                   

                  number 9 OK number 10 X RUBBISH

                   

                  Message was edited by: vonhew

                  • 6. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                    Obst_Landesarchiv Level 1

                    - The installation of 10.0.0 went by ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.0.0/de_DE/AdbeRdr1000_de_DE.exe.

                    - What does AIP mean in this case?

                    - The drive is C:, no substituted drive or encrypted disk.

                    - The name of the drive is System.

                    - The language is German.

                    - The latest MSI....log:

                     

                    Fehler 1321. Installer besitzt keine ausreichenden Berechtigungen, um diese Datei zu verändern: C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\WindowsMedia.mpp.
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                    Property(S): ANNOTATIONS = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\
                    Property(S): ARM = C:\Programme\Gemeinsame Dateien\Adobe\ARM\
                    Property(S): ARM_1.0 = C:\Programme\Gemeinsame Dateien\Adobe\ARM\1.0\
                    Property(S): AdminToolsFolder = C:\Dokumente und Einstellungen\All Users\Startmenü\Programme\Verwaltung\
                    Property(S): AppDataFolder = C:\Dokumente und Einstellungen\Administrator\Anwendungsdaten\
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                    Property(S): COMMON_ADOBE_HELP_CAT = C:\Programme\Gemeinsame Dateien\Adobe\HelpCfg\ca_ES\
                    Property(S): COMMON_ADOBE_HELP_CHS = C:\Programme\Gemeinsame Dateien\Adobe\HelpCfg\zh_CN\
                    Property(S): COMMON_ADOBE_HELP_CHT = C:\Programme\Gemeinsame Dateien\Adobe\HelpCfg\zh_TW\
                    Property(S): COMMON_ADOBE_HELP_CZE = C:\Programme\Gemeinsame Dateien\Adobe\HelpCfg\cs_CZ\
                    Property(S): COMMON_ADOBE_HELP_DAN = C:\Programme\Gemeinsame Dateien\Adobe\HelpCfg\da_DK\
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                    Property(S): COMMON_ADOBE_HELP_ESP = C:\Programme\Gemeinsame Dateien\Adobe\HelpCfg\es_ES\
                    Property(S): COMMON_ADOBE_HELP_EUQ = C:\Programme\Gemeinsame Dateien\Adobe\HelpCfg\eu_ES\
                    Property(S): COMMON_ADOBE_HELP_FRA = C:\Programme\Gemeinsame Dateien\Adobe\HelpCfg\fr_FR\
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                    Property(S): DesktopFolder = C:\Dokumente und Einstellungen\All Users\Desktop\
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                    Property(S): FontsFolder = C:\WINDOWS\Fonts\
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                    Property(S): MOZILLA_2 = C:\Programme\Adobe\Reader 10.0\Reader\Browser\
                    Property(S): MOZILLA_3 = C:\Programme\Adobe\Reader 10.0\Reader\Browser\
                    Property(S): MOZILLA_4 = C:\Programme\Adobe\Reader 10.0\Reader\Browser\
                    Property(S): MOZILLA_5 = C:\Programme\Adobe\Reader 10.0\Reader\Browser\
                    Property(S): MOZILLA_6 = C:\Programme\Adobe\Reader 10.0\Reader\Browser\
                    Property(S): MOZILLA_7 = C:\Programme\Adobe\Reader 10.0\Reader\Browser\
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                    Property(S): MULTIMEDIA_MPP_NOR = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Multimedia\MPP\
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                    Property(S): MyPicturesFolder = C:\Dokumente und Einstellungen\Administrator\Eigene Dateien\Eigene Bilder\
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                    Property(S): NETSCAPE_4 = C:\Programme\Adobe\Reader 10.0\Reader\Browser\
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                    Property(S): PLUGINS_3D = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins3d\
                    Property(S): PLUGINS_3D_PRC = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins3d\prc\
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                    Property(S): PersonalFolder = C:\Dokumente und Einstellungen\Administrator\Eigene Dateien\
                    Property(S): PrimaryVolumePath = D:\
                    Property(S): ProgramFiles64Folder = D:\
                    Property(S): ProgramMenuFolder = C:\Dokumente und Einstellungen\All Users\Startmenü\Programme\
                    Property(S): SASIPREP = C:\Programme\Adobe\Reader 10.0\Resource\SaslPrep\
                    Property(S): SERVICES = C:\Programme\Adobe\Reader 10.0\Reader\Services\
                    Property(S): SERVICES_CA_ES = C:\Programme\Adobe\Reader 10.0\Reader\Locale\ca_ES\Services\
                    Property(S): SERVICES_CS_CZ = C:\Programme\Adobe\Reader 10.0\Reader\Locale\cs_CZ\Services\
                    Property(S): SERVICES_DA_DK = C:\Programme\Adobe\Reader 10.0\Reader\Locale\da_DK\Services\
                    Property(S): SERVICES_DE_DE = C:\Programme\Adobe\Reader 10.0\Reader\Locale\de_DE\Services\
                    Property(S): SERVICES_ES_ES = C:\Programme\Adobe\Reader 10.0\Reader\Locale\es_ES\Services\
                    Property(S): SERVICES_EU_ES = C:\Programme\Adobe\Reader 10.0\Reader\Locale\eu_ES\Services\
                    Property(S): SERVICES_FI_FI = C:\Programme\Adobe\Reader 10.0\Reader\Locale\fi_FI\Services\
                    Property(S): SERVICES_FR_FR = C:\Programme\Adobe\Reader 10.0\Reader\Locale\fr_FR\Services\
                    Property(S): SERVICES_HR_HR = C:\Programme\Adobe\Reader 10.0\Reader\Locale\hr_HR\Services\
                    Property(S): SERVICES_HU_HU = C:\Programme\Adobe\Reader 10.0\Reader\Locale\hu_HU\Services\
                    Property(S): SERVICES_IT_IT = C:\Programme\Adobe\Reader 10.0\Reader\Locale\it_IT\Services\
                    Property(S): SERVICES_JA_JP = C:\Programme\Adobe\Reader 10.0\Reader\Locale\ja_JP\Services\
                    Property(S): SERVICES_KO_KR = C:\Programme\Adobe\Reader 10.0\Reader\Locale\ko_KR\Services\
                    Property(S): SERVICES_NB_NO = C:\Programme\Adobe\Reader 10.0\Reader\Locale\nb_NO\Services\
                    Property(S): SERVICES_NL_NL = C:\Programme\Adobe\Reader 10.0\Reader\Locale\nl_NL\Services\
                    Property(S): SERVICES_PL_PL = C:\Programme\Adobe\Reader 10.0\Reader\Locale\pl_PL\Services\
                    Property(S): SERVICES_PT_BR = C:\Programme\Adobe\Reader 10.0\Reader\Locale\pt_BR\Services\
                    Property(S): SERVICES_RO_RO = C:\Programme\Adobe\Reader 10.0\Reader\Locale\ro_RO\Services\
                    Property(S): SERVICES_RU_RU = C:\Programme\Adobe\Reader 10.0\Reader\Locale\ru_RU\Services\
                    Property(S): SERVICES_SK_SK = C:\Programme\Adobe\Reader 10.0\Reader\Locale\sk_SK\Services\
                    Property(S): SERVICES_SL_SI = C:\Programme\Adobe\Reader 10.0\Reader\Locale\sl_SI\Services\
                    Property(S): SERVICES_SV_SE = C:\Programme\Adobe\Reader 10.0\Reader\Locale\sv_SE\Services\
                    Property(S): SERVICES_TR_TR = C:\Programme\Adobe\Reader 10.0\Reader\Locale\tr_TR\Services\
                    Property(S): SERVICES_UK_UA = C:\Programme\Adobe\Reader 10.0\Reader\Locale\uk_UA\Services\
                    Property(S): SERVICES_ZH_CN = C:\Programme\Adobe\Reader 10.0\Reader\Locale\zh_CN\Services\
                    Property(S): SERVICES_ZH_TW = C:\Programme\Adobe\Reader 10.0\Reader\Locale\zh_TW\Services\
                    Property(S): SPPLUGINS = C:\Programme\Adobe\Reader 10.0\Reader\SPPlugins\
                    Property(S): STAMP = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\
                    Property(S): STAMP_CAT = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\CAT\
                    Property(S): STAMP_CHS = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\CHS\
                    Property(S): STAMP_CHT = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\CHT\
                    Property(S): STAMP_CZE = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\CZE\
                    Property(S): STAMP_DAN = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\DAN\
                    Property(S): STAMP_DEU = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\DEU\
                    Property(S): STAMP_ENU = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\ENU\
                    Property(S): STAMP_ESP = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\ESP\
                    Property(S): STAMP_EUQ = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\EUQ\
                    Property(S): STAMP_FRA = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\FRA\
                    Property(S): STAMP_HRV = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\HRV\
                    Property(S): STAMP_HUN = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\HUN\
                    Property(S): STAMP_ITA = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\ITA\
                    Property(S): STAMP_JPN = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\JPN\
                    Property(S): STAMP_KOR = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\KOR\
                    Property(S): STAMP_NLD = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\NLD\
                    Property(S): STAMP_NOR = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\NOR\
                    Property(S): STAMP_POL = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\POL\
                    Property(S): STAMP_PTB = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\PTB\
                    Property(S): STAMP_RUM = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\RUM\
                    Property(S): STAMP_RUS = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\RUS\
                    Property(S): STAMP_SKY = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\SKY\
                    Property(S): STAMP_SLV = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\SLV\
                    Property(S): STAMP_SUO = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\SUO\
                    Property(S): STAMP_SVE = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\SVE\
                    Property(S): STAMP_TUR = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\TUR\
                    Property(S): STAMP_UKR = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Annotations\Stamps\UKR\
                    Property(S): SendToFolder = C:\Dokumente und Einstellungen\Administrator\SendTo\
                    Property(S): StartMenuFolder = C:\Dokumente und Einstellungen\All Users\Startmenü\
                    Property(S): StartupFolder = C:\Dokumente und Einstellungen\All Users\Startmenü\Programme\Autostart\
                    Property(S): System16Folder = C:\WINDOWS\system\
                    Property(S): System64Folder = D:\
                    Property(S): SystemFolder = C:\WINDOWS\system32\
                    Property(S): TRACKER = C:\Programme\Adobe\Reader 10.0\Reader\Tracker\
                    Property(S): TYPESPT = C:\Programme\Adobe\Reader 10.0\Resource\TypeSupport\
                    Property(S): TYPESPT_UNICODE = C:\Programme\Adobe\Reader 10.0\Resource\TypeSupport\Unicode\
                    Property(S): TYPESPT_UNICODE_ICU = C:\Programme\Adobe\Reader 10.0\Resource\TypeSupport\Unicode\ICU\
                    Property(S): TYPESPT_UNICODE_MAPPINGS = C:\Programme\Adobe\Reader 10.0\Resource\TypeSupport\Unicode\Mappings\
                    Property(S): TYPESPT_UNICODE_MAPPINGS_ADOBE = C:\Programme\Adobe\Reader 10.0\Resource\TypeSupport\Unicode\Mappings\Adobe\
                    Property(S): TYPESPT_UNICODE_MAPPINGS_MAC = C:\Programme\Adobe\Reader 10.0\Resource\TypeSupport\Unicode\Mappings\Mac\
                    Property(S): TYPESPT_UNICODE_MAPPINGS_WIN = C:\Programme\Adobe\Reader 10.0\Resource\TypeSupport\Unicode\Mappings\win\
                    Property(S): TempFolder = C:\DOKUME~1\ADMINI~1\LOKALE~1\Temp\
                    Property(S): TemplateFolder = C:\Dokumente und Einstellungen\All Users\Vorlagen\
                    Property(S): USERPROFILE = C:\Dokumente und Einstellungen\Administrator\
                    Property(S): VDKHOME = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\VDKHome\
                    Property(S): VDKHOME_DEU = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\VDKHome\DEU\
                    Property(S): VDKHOME_ENU = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\VDKHome\ENU\
                    Property(S): VDKHOME_ESP = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\VDKHome\ESP\
                    Property(S): VDKHOME_FRA = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\VDKHome\FRA\
                    Property(S): VDKHOME_ITA = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\VDKHome\ITA\
                    Property(S): VDKHOME_NLD = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\VDKHome\NLD\
                    Property(S): VDKHOME_SVE = C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\VDKHome\SVE\
                    Property(S): WindowsFolder = C:\WINDOWS\
                    Property(S): WindowsVolume = C:\
                    Property(S): QFEUpgrade = 2
                    Property(S): VersionDatabase = 300
                    Property(S): MsiUISourceResOnly = 1
                    Property(S): PRODUCTLANGUAGE = 1031
                    Property(S): WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\
                    Property(S): SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\system32\
                    Property(S): WinSxsDirectory.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\winsxs\
                    Property(S): payload_ul.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f 91\
                    Property(S): payload.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\winsxs\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.21022.8_x-ww_d08d0375\
                    Property(S): WinSxsManifests.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\winsxs\Manifests\
                    Property(S): WinSxsPolicies.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\winsxs\Policies\
                    Property(S): policydir.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\winsxs\Policies\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_x-ww_1742743b\
                    Property(S): policydir_ul.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\WINDOWS\winsxs\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_x-ww_1742743b\
                    Property(S): CLIENTPROCESSID = 884
                    Property(S): ALLUSERS = 1
                    Property(S): Dummy_Microsoft_VC90_CRT_x86.0138F525_6C8A_333F_A105_14AE030B9A54 = 1
                    Property(S): WinSxsDirectory.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_94 7B287C203A = C:\WINDOWS\winsxs\
                    Property(S): payload_ul.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947B287 C203A = C:\WINDOWS\winsxs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a 5df56e60dc5df\
                    Property(S): WinSxsPolicies.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947 B287C203A = C:\WINDOWS\winsxs\Policies\
                    Property(S): policydir.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947B287C 203A = C:\WINDOWS\winsxs\Policies\x86_policy.9.0.Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_x-ww_b7353f 75\
                    Property(S): WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947B 287C203A = C:\WINDOWS\
                    Property(S): Dummy_policy_9_0_Microsoft_VC90_CRT_x86.52105B6B_A3EF_3A90_882A_947B287C203A = 1
                    Property(S): OriginalDatabase = C:\WINDOWS\Installer\4866b7.msi
                    Property(S): CLIENTUILEVEL = 3
                    Property(S): UILevel = 2
                    Property(S): DATABASE = C:\WINDOWS\Installer\4866b7.msi
                    Property(S): CURRENTDIRECTORY = C:\Dokumente und Einstellungen\Administrator
                    Property(S): PATCH = C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                    Property(S): ProductToBeRegistered = 1
                    Property(S): USERNAME = Landesarchiv Baden-Württemberg
                    Property(S): RDR1001 = C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\AdbeRdrUpd1001_Tier1.msp
                    Property(S): PATCHNEWSUMMARYCOMMENTS = Contact:  Your local administrator
                    Property(S): MIN_SYSTEM = C:\WINDOWS\system32\Shdocvw.dll
                    Property(S): AS_INSTALLDIR = C:\Programme\Adobe\Reader 10.0\
                    Property(S): AS_OPTIMIZE_ENABLED = YES
                    Property(S): AS_REPAIR_VERSION_LIST = A
                    Property(S): AS_OPTIMIZE_STATUS = #1
                    Property(S): READER_APP_PATH = C:\Programme\Adobe\Reader 10.0\Reader\AcroRd32.exe
                    Property(S): IE_VERSION = 8.0.6001.18702
                    Property(S): READER_PATH = C:\Programme\Adobe\Reader 10.0\Reader\
                    Property(S): ProductCode = {AC76BA86-7AD7-1031-7B44-AA0000000001}
                    Property(S): ApplicationUsers = AllUsers
                    Property(S): AgreeToLicense = No
                    Property(S): _IsMaintenance = Reinstall
                    Property(S): SetupType = Typical
                    Property(S): _IsSetupTypeMin = Typical
                    Property(S): ARPCONTACT = Kundendienst
                    Property(S): PATCHNEWSUMMARYSUBJECT = ADOBER~1.0|Adobe Reader X (10.0.1)
                    Property(S): ARPHELPLINK = http://www.adobe.de/support/main.html
                    Property(S): ARPREADME = C:\Programme\Adobe\Reader 10.0\Liesmich.htm
                    Property(S): ARPURLINFOABOUT = http://www.adobe.de/support/main.html
                    Property(S): ARPURLUPDATEINFO = http://www.adobe.de/support/main.html
                    Property(S): DefaultUIFont = Tahoma8
                    Property(S): ErrorDialog = SetupError
                    Property(S): INSTALLLEVEL = 100
                    Property(S): ISSCRIPT_VERSION_MISSING = Die InstallScript-Engine fehlt auf diesem Computer. Falls verfügbar, führen Sie ISScript.msi aus oder wenden Sie sich an den Technischen Support.
                    Property(S): Manufacturer = Adobe Systems Incorporated
                    Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
                    Property(S): ProductID = none
                    Property(S): ProductLanguage = 1031
                    Property(S): ProductName = Adobe Reader X (10.0.1) - Deutsch
                    Property(S): ProductVersion = 10.0.1
                    Property(S): ProgressType0 = install
                    Property(S): ProgressType1 = Installing
                    Property(S): ProgressType2 = installed
                    Property(S): ProgressType3 = installs
                    Property(S): RebootYesNo = Yes
                    Property(S): ReinstallModeText = omus
                    Property(S): TRACKINGKEY = Software\Adobe\Acrobat Reader\7.0
                    Property(S): ARPPRODUCTICON = SC_Reader.ico
                    Property(S): Cancel = 0
                    Property(S): RadioGroup = 0
                    Property(S): TypicalText = 0
                    Property(S): ARPCOMMENTS =   
                    Property(S): ERROR_MIN_OVER_BIG = Setup hat eine funktionsreichere Produktversion auf Ihrem System gefunden. Setup wird jetzt beendet.
                    Property(S): SecureCustomProperties = DEFAULT_VERB;ACTIONPROPERTY;ELEMENTS;RDRMIN;RDRBIG;RDRBIG_8X;RDRBIG_9X;UT_FRB;UT_FRS;UT_A T;UT_AP1;UT_AP2;UT_AS1;UT_AS2;UT_A3D;UT_6X;UT_7X;UT_MM61;UT_MM62;UT_MM63;UT_EB61;UT_EB62;U T_EB63;AS_OPTIMIZE_ENABLED;ACROBAT_APP_PATH;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_COMMAND;PDF_D EFAULTICON;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;DISABLE_PDFOWNERSHIP_RE STORE;PDF_INPROCSERVER_VIEWERPS;READER_PATH
                    Property(S): BrandName = Adobe Reader X (10.0.1)
                    Property(S): ISVROOT_PORT_NO = 0
                    Property(S): PATCHNEWPACKAGECODE = {87B556E3-4C96-42CE-90B1-4E0B3D7B0A9B}
                    Property(S): IsMinIE_Message = Internet Explorer 6.0 oder höher erforderlich.  Ein Upgrade für Internet Explorer erhalten Sie unter www.microsoft.com.
                    Property(S): ISLANGFLAG = DEU
                    Property(S): FilesLabel = 0
                    Property(S): DisallowRunFromSource = 1
                    Property(S): AppsInUseSilentAbort = Es wird ein Vorgang ausgeführt, der nicht vom Installationsprogramm beendet werden kann.  Schließen Sie vor einem erneuten Versuche alle Anwendungen oder starten Sie Ihrem Computer neu.
                    Property(S): ENABLE_CACHE_FILES = YES
                    Property(S): OLE_VERB_OPEN = Ö&ffnen,0,2
                    Property(S): REINSTALLMODE = omus
                    Property(S): Elevated = 1
                    Property(S): ENABLE_OPTIMIZATION = YES
                    Property(S): ERROR_DEFRAG_MSG = Leistung wird optimiert...
                    Property(S): ERROR_DEFRAG_ADTEMPLATE = [1]% des Vorgangs abgeschlossen
                    Property(S): ERROR_CANNOT_OPTIMIZE_DISK = HINWEIS: Die Installation wurde erfolgreich abgeschlossen. Da Ihre Festplatte jedoch fragmentiert ist, kann das Programm eventuell nicht so schnell wie normalerweise möglich starten. Zur Optimierung der Systemleistung sollten Sie die Festplatte defragmentieren und anschließend das Programm in der Systemsteuerung unter "Software" reparieren.

                     

                    Property(S): EULA_ACCEPT = NO
                    Property(S): DISABLE_BROWSER_INTEGRATION = NO
                    Property(S): AcroIEHelper_Description = Adobe PDF Reader
                    Property(S): DEFAULT_VERB = Read
                    Property(S): ADMIN_INSTALL = NO
                    Property(S): AdminProperties = ADMIN_INSTALL
                    Property(S): REMOVE_PREVIOUS = YES
                    Property(S): SYNCHRONIZER = YES
                    Property(S): OpenWith = Mit Adobe Reader X öffnen
                    Property(S): SetupCacheExport = 
                    Property(S): LC_UNSUPPORTED_OS = Diese Anwendung kann nicht auf diesem Betriebssystem installiert werden. Die Installation wird beendet. Prüfen Sie die Mindestsystemanforderungen unter http://www.adobe.com/go/reader_system_reqs_de.
                    Property(S): ApplicationList = 0
                    Property(S): DEFAULT_ATTACHMENT_WHITELIST = version:1|.ade:3|.adp:3|.app:3|.arc:3|.arj:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cab:3|.ch m:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.desktop:3|.dll:3|.exe:3|.fxp:3 |.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|.jse:3| .ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3|.mav:3 |.maw:3|.mda:3|.mdb:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3|.ops: 3|.pcd:3|.pi:3|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3|.shb: 3|.shs:3|.sit:3|.tar:3|.taz:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmacros:3|.vss:3| .vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.z:3|.zip:3|.zlo:3|.zoo:3|.pdf:2|.fdf:2 |.jar:3|.pkg:3|.tool:3|.term:3
                    Property(S): EXEC_MENU_WHITELIST = Close|GeneralInfo|Quit|FirstPage|PrevPage|NextPage|LastPage|ActualSize|FitPage|FitWidth|F itHeight|SinglePage|OneColumn|TwoPages|TwoColumns|ZoomViewIn|ZoomViewOut|ShowHideBookmarks |ShowHideThumbnails|Print|GoToPage|ZoomTo|GeneralPrefs|SaveAs|FullScreen|OpenOrganizer|Sca n|Web2PDF:OpnURL|AcroSendMail:SendMail|Spelling:Check Spelling|PageSetup|Find|FindSearch|GoBack|GoForward|FitVisible|ShowHideToolbarEditing|Sho wHideToolbarCommenting|ShowHideToolbarEdit|ShowHideToolbarFile|ShowHideToolbarFind|ShowHid eToolbarForms|ShowHideToolbarMeasuring|ShowHideToolbarData|ShowHideToolbarPageDisplay|Show HideToolbarNavigation|ShowHideToolbarPrintProduction|ShowHideToolbarRedaction|ShowHideTool barBasicTools|ShowHideToolbarTasks|ShowHideToolbarTypewriter|PropertyToolbar|ShowHideArtic les|ShowHideFileAttachment|ShowHideAnnotManager|ShowHideFields|ShowHideOptCont|ShowHideMod elTree|ShowHideSignatures|InsertPages|ExtractPages|ReplacePages|DeletePages|CropPages|Rota tePages|AddFileAttachment|FindCurrentBookmark|BookmarkShowLocation|GoBackDoc|GoForward|Doc HelpUserGuide|HelpReader|rolReadPage|HandMenuItem|ZoomDragMenuItem|Annots:Tool:InkMenuItem |CollectionHome|CollectionDetails|CollectionPreview|CollectionShowRoot
                    Property(S): PDF_Integration = 1
                    Property(S): Browser_Integration = 2
                    Property(S): ARPNOREPAIR = 1
                    Property(S): ActionTextLabel = 0
                    Property(S): CurrentPdfOwner = 0
                    Property(S): ReadmeHtml = Liesmich.htm
                    Property(S): OprimizeError2 = 0
                    Property(S): ReaderProcessPopup = 0
                    Property(S): BrandNameMajorVer = Adobe Reader X
                    Property(S): DefragResetProgress = No
                    Property(S): PROGMSG_IIS_REMOVESITE = Website auf Port %d wird entfernt
                    Property(S): PROGMSG_IIS_CREATEVROOT = Virtuelles IIS-Verzeichnis %s wird erstellt
                    Property(S): PROGMSG_IIS_CREATEVROOTS = Virtuelle IIS-Verzeichnisse werden erstellt...
                    Property(S): PROGMSG_IIS_EXTRACTDONE = Extrahierte Informationen für virtuelle IIS-Verzeichnisse…
                    Property(S): PROGMSG_IIS_REMOVEVROOT = Virtuelles IIS-Verzeichnis %s wird entfernt
                    Property(S): PROGMSG_IIS_REMOVEVROOTS = Virtuelle IIS-Verzeichnisse werden entfernt...
                    Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Änderungen am virtuellen Verzeichnis und der Website werden rückgängig gemacht…
                    Property(S): PROGMSG_IIS_EXTRACT = Informationen für virtuelle IIS-Verzeichnisse werden extrahiert…
                    Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing der COM+-Anwendung: [1]
                    Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = COM+-Anwendung installieren: [1]
                    Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = COM+-Anwendung deinstallieren: [1]
                    Property(S): IS_SQLSERVER_AUTHENTICATION = 0
                    Property(S): IS_SQLSERVER_USERNAME = sa
                    Property(S): _5789b66a5ab8e = {AC76BA80-0010-7AD7-0000-000000000000}
                    Property(S): AttentionCloseReader = 0
                    Property(S): RunTimeProperties = CACHE_DIR;ProductName;OriginalDatabase;REMOVE;WindowsFolder;SetupCacheExport;ALLUSERS;REI NSTALLMODE;PLUG_INS;DefragResetProgress;ALLUSERS_APPDATA_ADOBE;DEFAULT_VERB;IS_CURRENT_PDF OWNER;ACTIVE_X;Installed;READER;ProductCode
                    Property(S): DV = 10.0
                    Property(S): MSIRESTARTMANAGERCONTROL = Disable
                    Property(S): IS_PROGMSG_XML_COSTING = Speicherplatzanalyse für XML-Dateien...
                    Property(S): IS_PROGMSG_XML_CREATE_FILE = XML-Datei %s wird erstellt…
                    Property(S): IS_PROGMSG_XML_FILES = Änderungen an XML-Datei werden durchgeführt...
                    Property(S): IS_PROGMSG_XML_REMOVE_FILE = XML-Datei %s wird entfernt…
                    Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Änderungen an der XML-Datei werden rückgängig gemacht…
                    Property(S): IS_PROGMSG_XML_UPDATE_FILE = XML-Datei %s wird aktualisiert…
                    Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Anwendungspools werden erstellt...
                    Property(S): PROGMSG_IIS_CREATEAPPPOOL = Anwendungspool %s wird erstellt
                    Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Webdiensterweiterung wird erstellt
                    Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Webdiensterweiterungen werden erstellt...
                    Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Anwendungspool wird entfernt
                    Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Anwendungspools werden entfernt...
                    Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Webdiensterweiterung wird entfernt
                    Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Webdiensterweiterungen werden entfernt...
                    Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rollback der Anwendungspools wird durchgeführt...
                    Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rollback der Webdiensterweiterungen wird durchgeführt...
                    Property(S): RestartManagerOption = CloseRestart
                    Property(S): AppsInUseUnknownAcrobatApps = Anwendungen, die Adobe Reader oder Adobe Acrobat verwenden
                    Property(S): EmbdUI = 1
                    Property(S): ADOBE_LINK = http://www.adobe.com
                    Property(S): _WebLinkChecked = 0
                    Property(S): CurrentProduct = 0
                    Property(S): DWUSLINK = CEFB870FBECC80BF79AC97C8298C978FD9DCB78FCEDC5098CE8B974F99DBF0F8CEEC50A809AC
                    Property(S): PROCESSPATHWITHID = %s mit Prozess-ID: %d
                    Property(S): LANG_LIST = ENU,FRA,DEU,JPN,ITA,ESP,NLD,PTB,SVE,DAN,SUO,NOR,CHS,CHT,KOR,BGR,CZE,ETI,HRV,HUN,LTH,LVI,P OL,RUM,RUS,SKY,SLV,TUR,UKR,EUQ,CAT
                    Property(S): PROGMSG_IIS_EXTRACTDONEz = Extrahierte Informationen für virtuelle IIS-Verzeichnisse…
                    Property(S): PROGMSG_IIS_EXTRACTzDONE = Extrahierte Informationen für virtuelle IIS-Verzeichnisse…
                    Property(S): UNKNOWNPROCESSWITHID = Unbekannter Prozess, Prozess-ID: %d
                    Property(S): Square = 1
                    Property(S): ISReleaseFlags = DEU,READERBIG
                    Property(S): ARPINSTALLLOCATION = C:\Programme\Adobe\Reader 10.0\Reader\
                    Property(S): REBOOT = ReallySuppress
                    Property(S): PROGID7_ALTERNATE_COMMAND = C:\Programme\Adobe\Reader 10.0\Reader\AcroRd32.exe
                    Property(S): Privileged = 1
                    Property(S): ProductState = 5
                    Property(S): PackageCode = {BD57EC66-1056-4364-B04A-9E07AA7034E9}
                    Property(S): MSPSRC45466C95489046819B84B790C8373C71 = C:\WINDOWS\Installer\14946e.msp
                    Property(S): CostingComplete = 1
                    Property(S): OutOfDiskSpace = 0
                    Property(S): OutOfNoRbDiskSpace = 0
                    Property(S): PrimaryVolumeSpaceAvailable = 0
                    Property(S): PrimaryVolumeSpaceRequired = 0
                    Property(S): PrimaryVolumeSpaceRemaining = 0
                    Property(S): REINSTALL = SearchAndIndex,MultimediaPlugin,ReaderProgramFiles,ReaderBrowserIntegration,Accessibility _Plugins,Atmosphere_3D,AdobeCommonLinguistics_Big,Updater,Plugins
                    Property(S): AS_HKCR_EXE = "C:\Programme\Adobe\Reader 10.0\Reader\AcroRd32.exe"
                    Property(S): PDFSHELL_LOCALSERVER_COMMAND = "C:\Programme\Adobe\Reader 10.0\Reader\AcroRd32Info.exe" /PDFShell
                    Property(S): PDF_DEFAULTICON = C:\WINDOWS\Installer\{AC76BA86-7AD7-1031-7B44-AA0000000001}\PDFFile_8.ico,0
                    Property(S): PDF_PREVIEW_HANDERLER_DLL = C:\Programme\Adobe\Reader 10.0\Reader\pdfprevhndlr.dll
                    Property(S): PDF_PREVIEW_HANDERLER_HELPDIR = C:\Programme\Adobe\Reader 10.0\Reader\
                    Property(S): PDF_INPROCSERVER_VIEWERPS = C:\Programme\Adobe\Reader 10.0\Reader\ViewerPS.dll
                    === Protokollierung beendet: 15.02.2011  09:54:43 ===

                    • 7. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                      Ankit_Jain Adobe Employee

                      Hi,

                       

                      Thanks for sharing the logs. They were helpful in finding the cause of the issue. It looks like the permissions for the folder contents of C:\Programme\Adobe\Reader 10.0\Reader\plug_ins have been corrupted somehow. Thats why the update is failing.

                       

                      Can you please try out the following on one of the faulty system.

                      1. Right click on the folder C:\Programme\Adobe\Reader 10.0\Reader\plug_ins and select the Security tab.

                      2. Click on the Advanced button in the bottom right corner of the dialog.

                      3. In the new dialog select the checkbox "Replace permission entries on all child objects with entries shown here that apply to child objects"

                      4. Click OK to close all dialogs.

                      5. Try updating the application now, by clicking on Help > Check for Updates from the Reader application.

                       

                      Hopefully it should work.

                      Ankit

                      • 8. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                        Obst_Landesarchiv Level 1

                        I've tried your hint, but got the message "Installer has no sufficient privileges to alter this file: C:\Programme\Adobe\Reader 10.0\Reader\plug_ins\Search.api."

                         

                        After that, I uninstalled Reader 10.0.0 on my own machine, run CCleaner and reinstalled 10.0.0.

                         

                        First attempt: error 1603

                        Second attempt (nothing changed!): Update installed

                         

                        What's going on here?

                        • 9. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                          PankhriS Level 2

                          Can you traverse to this location : C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\Reader_10.0.0\ and see what is name of the patch you lying there. From the AdobeARM log that you posted it seems that the name of patch is AdbeRdrUpd1001_Tier1.ms p while it should have been AdbeRdrUpd1001_Tier1.msp

                           

                          When I am downloading the patch it gives the patch name as AdbeRdrUpd1001_Tier1.msp. Are you downloading via some proxy or something. Are you directly connected to the internet or via some firewall  or proxy.

                          • 10. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                            Obst_Landesarchiv Level 1

                            C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\Adobe\ARM\ has no subdirectories.

                             

                            We have no proxy here, just a Cisco router with ACLs.

                             

                            Thank you all for your efforts!

                            • 11. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                              PankhriS Level 2

                              Hey ,

                               

                              Was wondering one more thing? Which back-up plan do you have on your system. Can you try disabling your back-up plan and then running update.

                              • 12. Re: Automatic update from 10.0.0 to 10.0.1 ends with error 1603
                                Obst_Landesarchiv Level 1

                                No local backup; the user data are on a server.

                                 

                                Current status: Update is working on some machines; I can't imagine why ...