1 Reply Latest reply on Feb 16, 2011 3:35 AM by ManishPali

    Adobe Reader X creates problems w/coldfusion pdf forms

    markFuqua

      Ever since I upgraded to Adobe Reader X, I can not open any of my odf forms on my webapp.  these forms were designed with Acrobat Pro 8.0 and are prepopulated by coldfusion server.  When I browse to one since upgrade, I get the following message:

       

      To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade

      to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html

       

      Obviously, I have the latest version and Acrobat 8 and Acrobat 9 readers both worked.  Is there an easy work around or a way to get rid of Acrobat X and go back?

        • 1. Re: Adobe Reader X creates problems w/coldfusion pdf forms
          ManishPali Adobe Employee

          Could you please try turning off reader X protected mode and check if you continue to see the problem?

           

          You could turn off protected mode using following steps:

           

          1. Launch Reader X and select Edit->Preferences...

          2. Select General from left navigation

          3. Under application startup uncheck "Enable Protected Mode at Startup"

           

          Note: You should switch "ON" protected mode after verifying the problem. Purpose of Reader X Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.