10 Replies Latest reply: Oct 13, 2011 4:40 PM by eidnolb onlyone RSS

    virus and malware with flash player

    WestyD Community Member

      read a lot about flash player and virus/malware.  Are folks

      saying that this happens when installing flash player from the adobe site???

        • 1. Re: virus and malware with flash player
          pwillener CommunityMVP

          Where do you read such a thing...?

          • 2. Re: virus and malware with flash player
            WestyD Community Member

            all over

            they say that flash player from adobe and the java stuff are BIG targets.

             

            so that is why I was wondering if they meant thta the download process gets infected sometimes or if they are talking about infections after install

            • 3. Re: virus and malware with flash player
              eidnolb onlyone Community Member

              Hi WestyD, Adobe uses secure servers,  the same as Microsoft does. Malware can come from any place, that's why it is so damaging. Malware effects the System, depending on what kind it is. That's why it's important to have Anti-Virus/Spyware protection. A good one I might add, since some are totally worthless in my opinion. I worked on one thread that had the full paid version of the latest Norton and 4-5 computers were networked. I could tell by the addons in the browser and inquiring further the actual programs that were Installed and knew they were most likely malware. Had the person run a full scan with Norton and they found a couple of "Cookies". Had them Install MBAM and they were infected with Trojans, Viruses and more!!

               

              That's what I mean about a good Anti-Virus. In my opinion if the Anti-Virus can't keep the malware out, then what good is it?

               

               

              Anytime a new version of Flash Player comes out, it has many more Security features for this very reason. With Java, old Java on the system is a target, remove all old Java and have only the latest version.

               

               

              Malware is a constant vigil. Stay off of risky sites, have a good AV, keep Windows/Adobe/Java and any other programs updated helps a lot.

               

              Thanks,

               

              eidnolb

              • 4. Re: virus and malware with flash player
                GeorgeRaft

                This is true.  It's happening to me right now.  I have no idea how it happened, but I cannot download Flashplayer and get it to stick.  It says I've installed it successfully, but it doesn't work when I go to sites.  I keep getting messages saying that I have to download it.  When downloading, there was a checked box saying I could also download a McAfee scan.  I always unchecked the box until finally the last time I left it checked.  Now twice a McAfee box popped up saying my computer was at risk and I have to download something.  So far, I've been able to click away from that, but once my computer got hijacked by a Windows Security Shield virus and I had to get a fix from another computer on a flash drive.  I know I'm deep crap here and would appreciate any leads anyone has.  I will add that any Adobe site I've ever downloaded from has sure looked official to me.  Thanks.

                • 5. Re: virus and malware with flash player
                  eidnolb onlyone Community Member

                  Hi George,  What I would suggest is that you go to this site and download to your Desktop the Free version of

                  Malwarebytes. Use the Update feature to update it, then minimize the window.

                  http://www.malwarebytes.org/products/malwarebytes_free

                  Then close all windows except that one. If you have any other Anti-Virus programs installed, Disable them.

                  If you know how to disable the McAfee, do that. If not, just leave it as it is for now. Then run a Full Scan with MBAM(malwarebytes) and follow the instructions if any malware is found for removal. When that is finished, run a Quick Scan.

                   

                  Then try and see if Flash Player is working as it should. If not, make sure the Shockwave Flash Object in your Manage addons is listed and Enabled for IE. If any other browser, as Firefox, make sure the Shockwave Flash is listed and Enabled.

                   

                  If you need to reply, list your Operating System, 32 or 64 bit and browsers used and version numbers.

                  Go here and find what version of Flash Player you have installed:

                  http://www.adobe.com/software/flash/about/

                   

                  Thanks,

                  eidnolb

                  • 6. Re: virus and malware with flash player
                    pwillener CommunityMVP

                    Hi Blue,

                     

                    nice to see you here again; hope everything is well.

                     

                    And congratulations to 9,999 posts...

                    • 7. Re: virus and malware with flash player
                      eidnolb onlyone Community Member

                      Hi Pat! Thank you. Things are back to normal. I like the changes here:-) Hope all is better in your area also.

                      • 8. Re: virus and malware with flash player
                        GeorgeRaft Community Member

                        Hi eidnolb (blondie?),

                         

                         

                         

                        Thanks for answering.  Flashplayer tells me I have Ver. 10,3,183,10

                        installed.  I'm running Windows XP and use Firefox Ver. 3.6.23 and IE

                        8.0.6001.18702.  I this year I got infected with some kind of Windows

                        security shield virus that took over my computer.  I couldn't access the

                        malware bytes website much less download the file.  My cousin had to put it

                        on a flash drive that I then installed.  It fixed the problem, but things

                        haven't been right since.  The Windows security shield icon in the tray says

                        I don't have automatic updates installed.  When I try to install it from the

                        icon, it says I have to go to System in Control Panel.  When I go there, it

                        shows that Automatic Updates are installed.  I can't make this go away.

                         

                         

                         

                        An IT guy at work e-mailed me the malware bytes file and I e-mailed it home.

                        Outlook scrubbed the file saying it was blocking access to a potentially

                        unsafe attachment.  So I purchased a subscription, ran a full scan on every

                        drive overnight, and the next morning it said it didn't find anything.

                         

                         

                         

                        I also have a problem with IE add-ons.  I don't know how they got turned

                        off.  When I go to Manage, it says everything is enabled.

                         

                         

                         

                        I bought my computer in 2003.  After all this, I made up my mind to buy a

                        new one.  This time an Apple.  RIP Steve Jobs.  Thanks again for trying to

                        help.

                         

                         

                         

                        George

                        • 9. Re: virus and malware with flash player
                          pwillener CommunityMVP

                          Malware infections can do terrible things to a system, and make it difficult to use even the infection itself has been removed.  Sometimes it is best to completely reinstall Windows.

                           

                          But what I would try first in your case is to uninstall Flash Player 10, then install the latest Flash Player 11 (from the installers in http://forums.adobe.com/thread/909550).

                          • 10. Re: virus and malware with flash player
                            eidnolb onlyone Community Member

                            Hi George, Sorry for the delay. Thanks for the description of what happened. Originally with that Security Shield Virus it's just a fake warning telling you that a virus has been detected and wants you to run the program to "get rid of it" The warning itself if ignored can't do anything. They want you to then buy the program.  However, if you couldn't access the internet or even use your PC, then you may have actually had a Fake Trojan attack. That would actually freeze your computer and cause it to be useless.

                             

                            Are you still having a problem with that icon in your system tray or any manage add on issue?

                             

                            Macs are nice, been thinking of one myself.

                             

                            Let me know if your PC is back to normal or not. Did you update to the latest Flash Player as Pat suggested? Latest version is 11.0.1.152

                             

                            eidnolb or blondie, is fine:-)

                             

                            Thanks,

                             

                            eidnolb

                             

                            Message was edited by: eidnolb