2 Replies Latest reply on Jun 27, 2007 9:51 AM by George200

    Uninstall Problem

    George200
      I downloaded the Macromedia Director MX 2004 30-day Trial Version but now wish to uninstall it. That's the problem. Control Panel (Uninstall Progs) says "Could not open Install Log File" and therefore was unable to complete the uninstall. Any advice would be most appreciated. Thank you.
        • 1. Re: Uninstall Problem
          Level 7

          "George200" <webforumsuser@macromedia.com> wrote in message
          news:f5rpa1$o16$1@forums.macromedia.com...
          >I downloaded the Macromedia Director MX 2004 30-day Trial Version but now
          >wish
          > to uninstall it. That's the problem. Control Panel (Uninstall Progs) says
          > "Could not open Install Log File" and therefore was unable to complete the
          > uninstall. Any advice would be most appreciated. Thank you.
          >

          You can try to install again over the old version, and then uninstall again.

          You didn't just delete the program folder "by hand", right?
          That would also delete the Install Log File and uninstall doesnt work
          anymore....
          :(

          Richard.


          • 2. Re: Uninstall Problem
            George200 Level 1
            Thanks Richard.

            No, I did not delete the folder (Macromedia/Director MX 2004) manually. That would create more problems.
            I'm looking for a clean uninstall, so I will follow your advice. As an additional measure, I'll turn off my CA Security Suite before I do the download and reinstall.
            Thanks again.